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Topic: Package stuck in mailbox

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Subject: Package stuck in mailbox
Date Posted: 7/6/2013 12:30 AM ET
Member Since: 2/25/2008
Posts: 51
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I have a question for any USPS employees here.

For no specific reason whatsoever, I'm curious what I should do if, say, I put a package into a blue mail box and it gets stuck half-way down so that the mailbox doesn't open. Is there form to fill out online, or a number to call or something?

Date Posted: 7/6/2013 4:24 PM ET
Member Since: 7/30/2007
Posts: 4,275
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no need, the chute gets checked every day when the mail is taken out. there is a time posted on the box and it is checked at or later than that time.

Date Posted: 7/10/2013 12:45 PM ET
Member Since: 1/31/2012
Posts: 20
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It would be a courtesy if you could call your local post office and let them know.  In the case of bad weather, all the mail inside could get soaked if that drawer gets stuck 1/2 open...

Subject: Mail stuck in mailbox
Date Posted: 5/13/2014 10:32 PM ET
Member Since: 5/13/2014
Posts: 1
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I, too, have a question about mail being stuck in a mailbox.  If a package gets stuck and will not fall into the actual mailbox itself because the dimensions are too wide, and it jams the door to the mailbox so it will not open, and I end up getting the mailbox door back open to retrieve the package, is it ok for me to do that?  Like is it ok for me to retrieve my package from the mailbox since it wont fit and just mail it at the counter instead?

Date Posted: 5/14/2014 7:28 AM ET
Member Since: 7/30/2007
Posts: 4,275
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yeah, Bella, it's fine to pull your package back out if it won't go into the mailbox. 

Date Posted: 9/27/2014 7:55 PM ET
Member Since: 11/14/2006
Posts: 2,552
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um, if you have a package so big it jams the mailbox, it sounds like it may be bigger than they want you to mail from the box anyway.  the sticker on our box says if it's over 13 oz or something, you are supposed to take it inside anyway.  although i don't know if that applies to pre-paid boxes...

Date Posted: 9/27/2014 11:23 PM ET
Member Since: 7/30/2007
Posts: 4,275
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the 13 oz rule only applies if you pay the postage with stamps

Date Posted: 9/28/2014 9:28 AM ET
Member Since: 11/14/2006
Posts: 2,552
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yeah, i think if it's stamps they don't know who you are and they want to be able to look at you.  if you printed it, they supposedly have something they can trace.