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Topic: Packages stolen out of mailbox

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Subject: Packages stolen out of mailbox
Date Posted: 4/2/2013 9:41 PM ET
Member Since: 4/28/2009
Posts: 9,565
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Ok, we have just confirmed a second package that PO insists was delivered to my married daughter's mailbox, but which was never received by her.  Fortunately, none of the PBS packages have gone missing (maybe cause they are media mail and not insured, whoever the thief is assumes it's not valuable???)  She and her hubby of 15 months just moved to this new subdivision in DEC. It is still mostly home sites that are empty or under construction.

So PO can't pay out on my insurance claim for the $30 gift of a lithograph I mailed in FEB since they show it WAS delivered. Anyone else ever have an issue with mail being stolen?  I'm thinking maybe construction workers or contractors working in the area since so few homes are occupied yet and most residents are 2 income young couples and gone during the day (though second small pkg was supposedly delivered at 1:15pm Friday when my daughter was home since school was off on Good Friday).

Date Posted: 4/2/2013 11:24 PM ET
Member Since: 8/25/2009
Posts: 695
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You should appeal the denial of the insurance claim.  Just being "scanned" delivered is not proof that it was delivered where it was SUPPOSED to be delivered.  Look at your denial letter, it should tell where you can appeal it. 

Date Posted: 4/3/2013 11:51 AM ET
Member Since: 5/25/2009
Posts: 598
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Never had a package stolen, but I have seen many instances of carriers scanning packages as delivered when they were not. 

Date Posted: 4/3/2013 5:48 PM ET
Member Since: 12/28/2006
Posts: 14,171
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Yes, we have a local mail theft ring that makes the rounds every so so often.  We purchased and installed a locking/secured mail box (via Home Depot).  Works like a charm, and the neighbors recently installed a twin right next to our mail box lol.

Date Posted: 4/3/2013 7:45 PM ET
Member Since: 1/17/2009
Posts: 9,714
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Yes, I also recommend a locking mailbox. Highly recommend that!

Southern CA has many mail theft rings. Although they usually target incoming bank statements or other mail with personal info for identity theft, and out-going mail for people who are dumb enough to write out checks and then stick them in their mailbox all night long.

Believe it or not, we have neighborhood mail boxes in my neighborhood (about 12 houses per delivery unit) ... and we just recently had someone hook up a truck to one of the boxes with a chain, rip it off the concrete moorings, and steal it.

If it's already an issue, just get a good quality locking box and install it now.

This is a news article about it .... this is my neighborhood. http://www.pe.com/local-news/riverside-county/corona/corona-headlines-index/20130109-corona-thieves-pluck-dozens-of-mailboxes-from-ground.ece



Last Edited on: 4/3/13 7:47 PM ET - Total times edited: 1
Date Posted: 4/3/2013 10:15 PM ET
Member Since: 12/28/2006
Posts: 14,171
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When we were having mail theft problems, I was at the PO counter discussing our options and the staff mentioned that they had recently been called out on a mail recovery trip.  6 large bags of stolen mail were discovered abandoned on an empty lot, and PO staff had to go pick it up and do something 'official' with it.

Date Posted: 4/4/2013 4:25 PM ET
Member Since: 4/11/2007
Posts: 822
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It's worth the effort to appeal, even though I wouldn't hold out much hope of your getting a reversal of the denial. The USPS takes an incredibly head-in-the-sand attitude regarding what the minimum delivery standard is/should be when a parcel is insured.

Personally, I think that they charge enough for insurance that they can throw in signature confirmation on all insured packages. Does it make sense to anyone here that a parcel valued up to $5000 *can* actually be delivered w/out a signature? (Not that any intelligent person would do that, but it's not a USPS requirement.)



Last Edited on: 4/4/13 4:25 PM ET - Total times edited: 1
Date Posted: 4/4/2013 6:31 PM ET
Member Since: 4/28/2009
Posts: 9,565
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It gets better........ same daughter was sent a bracelet valued at $200 (sender bought PO insurance) that was addressed to her at her workplace--- a Christian school--- since friend had heard about problems with getting packages at their new home.

Yep--- never arrived.  Am waiting to hear from this family friend what the PO says when she applies for her insurance claim.

Date Posted: 4/4/2013 8:05 PM ET
Member Since: 7/30/2007
Posts: 4,275
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Personally, I think that they charge enough for insurance that they can throw in signature confirmation on all insured packages. Does it make sense to anyone here that a parcel valued up to $5000 *can* actually be delivered w/out a signature? (Not that any intelligent person would do that, but it's not a USPS requirement.)

 

Actually Ed, They DO require a signature for anything valued over $200.00. Less than that, they don't require the signature. 

Date Posted: 4/4/2013 8:10 PM ET
Member Since: 4/11/2007
Posts: 822
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Well, a package we received last month was delivered incorrectly... My wife had purchased an item that was insured for $1800; the carrier left it on the porch.



Last Edited on: 4/4/13 8:11 PM ET - Total times edited: 3
Date Posted: 4/4/2013 8:46 PM ET
Member Since: 1/21/2009
Posts: 11,707
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If you suspect mail theft, be sure and file a report with the Postal Inspectors.  That is the only way they have of knowing there is a problem in your specific area.  Try to get a report number or any info to which you can refer to the report later on if you need to do so.

As a neighborhood we all chipped in and bought an NBU, neighborhood box unit.  So far there has been no problems and it has been about 10+ years.  The thieves are still targeting the regular mailboxes on my street from time to time.  I hope no one wrenches this one out as it would tear up the sidewalk, it is so firmly implanted.

Subject: They tried to steal my mail
Date Posted: 4/5/2013 9:28 AM ET
Member Since: 11/23/2009
Posts: 1
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I live in a very rural location, and was outside raking leaves when I heard an approaching car with the thump/thump/thump music.  I hear the driver yell "get the mail" to his buddy over the music (their windows were open) and as they pulled up to my mail box I yelled "hey!" in the loudest booming voice I could.  They sped away.   Hmmm.  

Date Posted: 4/11/2013 11:49 AM ET
Member Since: 4/28/2009
Posts: 9,565
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Surprise!   The small insured  pkg my daughter in Chicago mailed to married daughter almost a month ago finally arrived.  Soooooo it's only one PO says was delivered to house that disappeared from their mailbox. 

Date Posted: 4/12/2013 3:39 PM ET
Member Since: 5/25/2009
Posts: 598
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Jeanne - Did the tracking say it was delivered before it actually was?

Date Posted: 4/20/2013 8:45 PM ET
Member Since: 4/28/2009
Posts: 9,565
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Yes, Becca.   the tracking stated it was delivered on Good Friday at 1:15. Still wasn't there when mail got delivered SAT morning so DD called PO to complain-- clerk said it was still there! then it wasn't actually put into their mailbox til TUES!

Now I'm understanding all the complaints people here have about the DC not being accurate when it says books are delivered and recipients say they don't have them.

Date Posted: 4/22/2013 3:16 AM ET
Member Since: 12/28/2006
Posts: 14,171
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Mine are always delivered on the day scanned, and never later than one day after the sorting center scan (sometimes the same day).  Very dependable that way (locally).



Last Edited on: 4/22/13 12:38 PM ET - Total times edited: 1