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The Paper Chase: Decade of Change at the DSS
The Paper Chase Decade of Change at the DSS
Author: Ivan Fallon
In 1982, the largest-ever civil computerization programme - which was to take ten years to complete - began. The staff of the DSS were using an outdated manual system which was breaking down under the strain of paying over #60 billion to 20 million people every year. The civil servants were drowning under the mountains of paperwork. The working ...  more »
ISBN-13: 9780002552448
ISBN-10: 0002552442
Publication Date: 7/12/1993
Pages: 244
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Publisher: HarperCollins Publishers Ltd
Book Type: Hardcover
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