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Topic: Can't get past the Gold Key "ad" to order a book!

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Subject: Can't get past the Gold Key "ad" to order a book!
Date Posted: 9/6/2011 1:45 PM ET
Member Since: 3/20/2007
Posts: 931
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I'm trying to order a book and when I click to submit the order, I get a pop up about the new Gold Key membership.  While I'd love to do that, I can't right now due to cost.  There is no way to close the box and continue the ordering process.  When I close the window, I get taken back to the address page, and then when I try to submit again, I get the pop up.  The only way to move along with the order, it appears, is to order the membership.

Has anyone found a way around this?  I'm using IE 8 if that matters.



Date Posted: 9/6/2011 1:48 PM ET
Member Since: 6/26/2006
Posts: 2,585
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Have you tried cleaning out your cache of temporary internet files and cookies?  the site is not optimized for Internet Explorer, so you can get some funky results.

Date Posted: 9/6/2011 3:54 PM ET
Member Since: 2/5/2007
Posts: 30,800
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By all means send feedback in to the PBS team.

To  do this just click on "contact us" at the bottom of the page and use feedback.  If it's a problem with the site, they want to know it.