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Topic: People not marking books received

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Subject: People not marking books received
Date Posted: 6/6/2008 6:42 AM ET
Member Since: 11/29/2006
Posts: 25
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 I use Quick Credit to mail my books so I get my credit usually within 24 hours.  My question is, if I can tell a book has been delivered by the interactive map and the person still doesn't mark the book received and it cancels, does this hurt my record in any way?  It's like the book is lost if the receiver never marks it received, right?  I have PM'ed this person twice to please mark it received and she is not responding to me at all.  I know I have the credit for the book, I just don't want a "lost" book to affect me b/c I know the book arrived as far as the map shows.

lovelylady avatar
Date Posted: 6/6/2008 8:18 AM ET
Member Since: 3/23/2008
Posts: 65
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Im not sure but I would love an answer to that myself. I used DC it shows it says it was delivered a week ago and they have yet to make it recieved. What upsets me even more is it wasnt a book I was really going to part with but it had been on theyre wishlist.

Hockeymom14 avatar
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Date Posted: 6/6/2008 8:20 AM ET
Member Since: 1/2/2006
Posts: 575
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She may be on vacation, had an emergency and can't reply , she may not have gotten the book yet or it could have been delivered to the wrong address.

Just yesterday my neighbor a block over delivered my book. Not a DC book but had it been it would have been recorded as received when I didn't get it. I'm lucky I have a neighbor who was kind enough to deliver it to me.

I wouldn't worry about your account because you used DC. The system tracked the book so it knows it was mailed.

Princess65 avatar
Date Posted: 6/6/2008 8:29 AM ET
Member Since: 7/31/2007
Posts: 2,697
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Very often mail goes to the wrong home (for instance I get mail for a lady fairly often that lives 3 miles away and another 7 miles away)...also it is often marked received at the Post Office and it may take another week or two before it actually goes out to the person.

Also, you don't need to PM the person about marking it received...the system takes care of that and all you may be doing is annoying the person.

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Date Posted: 6/6/2008 10:25 AM ET
Member Since: 8/23/2007
Posts: 26,510
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If she hasn't logged in since ordering the book and her account is deemed inactive, the system will mark the book as received. 

I would also check to see if her account is on hold.  I had a book show as received by the post office but hadn't been marked received by the other member.  After about a week I PM'd the person and asked if there was a problem with the book.  A few days later I got a PM from them saying they had been in India and just got back.  Someone had been getting her mail and the book was there. But I could have saved the PM had I just checked her bookshelf and seen that it was on vacation hold.

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Date Posted: 6/6/2008 5:36 PM ET
Member Since: 11/29/2006
Posts: 25
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I can't tell when she has logged in from looking at the little bit of info about her that is available.  She only has 1 book on her bookshelf and 2 on her wishlist, so she doesn't seem to be terribly active.  If I was annoying her and she hadn't yet received the book, it seems as though she would PM me back and say, I haven't received the book but I will mark it received when I have.  I also checked the "details" of the DC and the book was definitely delivered somewhere--I would assume to her address-- over a week ago.  Maybe she is out of town or unable to get to her computer.

mahbaar avatar
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Date Posted: 6/6/2008 5:43 PM ET
Member Since: 1/8/2007
Posts: 8,139
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This time of year, I'd plan on many recipients being on vacation. Especially if the book is ordered via auto-request.

Punkin avatar
Date Posted: 6/6/2008 6:01 PM ET
Member Since: 1/7/2008
Posts: 413
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Now, I know there is no excuse for a book not being marked recieved after WEEKS - toward a cancel date... but I jsut wanted to shed a bit of light for some of you that use DC regularly...

I receive my mail at a box - even though it does not say PO box.  I have to drive to get the mail.  Now in inclement weather, my mail may sit in the box (locked, waterproofed locker of course), but still I may be unable to get the mail right away.  So, on my end a book may be scanned as recieved - but I may not get it for another day or so.  This is especially true if there is a weekend involved and say I just picked up mail and then more was delivered etc.

Of course I make every effort to get mail promptly, especially when I know a book is coming, but sometimes with pregnancy and inclement weather etc. that's just not possible when I can't just walk out my front door and grab it =)

Just thought I'd mention that in case some on those with delivery confirmation didn't realize that situation may occur.

Cathy avatar
Cathy A. (Cathy) - ,
Date Posted: 6/6/2008 6:35 PM ET
Member Since: 12/27/2005
Posts: 4,240
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PBS has all the USPS scan records for any book that has PBS DC. I know this, because if you click on the Details button, they show up there. Everything you can see on a PBS screen (except the Buy It New one, which looks like it's coming from Amazon) is data that is stored on PBS' servers.

So, if you know the book has been delivered, so do they. There's no reason they should hold this against you and make your account look bad. The person who looks bad in this situation is the requestor who didn't mark the book received.

Princess65 avatar
Date Posted: 6/6/2008 7:11 PM ET
Member Since: 7/31/2007
Posts: 2,697
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I would also say that hey, you have your credit so let PBS worry about it...there is nothing you can do anyway.

ruthy avatar
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Date Posted: 6/7/2008 1:29 AM ET
Member Since: 12/9/2007
Posts: 9,601
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The DC is only a tool for the USPS to indicate that the book was received by the post office in the area of the address it is sent to.  So just because the USPS checks the DC as delivered - it hasn't necessarily been actually delivered to the requester.  It can be mis-delivered as stated by others or lost in the local PO (I've had this happen a lot).  But I also think that the individual mail carriers can decide what (media mail) they will deliver on a given day depending on their load for their route.  I've had 2 books be "lost" and marked as such by PBS.  I got one  ( and I did mark it as delivered ) - and never did get the other.  Have no idea where it went to.  Because my PO is so bad I make sure I always get the Quick Credit.  People would be thinking I never mailed anything close to the date I claim if not for the DC!!! 

ruthy avatar
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Date Posted: 6/7/2008 1:35 AM ET
Member Since: 12/9/2007
Posts: 9,601
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Oh, I wanted to say one more thing - this week we had really bad storms and rain and tornadoes ( I'm in VA and VA doesn't - or didn't - get tornadoes much before), and it took 200,000 homes' electricity out.  It took the internet (we can only get "fast" internet connection through cable in this county) out for 36 hours.  My DH was going crazy because he works from home - and is very dependent on the internet.   I actually did need to mark some books as received (one got completely ruined because of the weather) received but couldn't for 2 days.  So you never know if an area still has service if it's been through a storm.  The internet can go out because of no power or no cable.  It's amazing how dependent we've become on the internet!

brat1 avatar
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Date Posted: 6/7/2008 9:58 AM ET
Member Since: 3/4/2008
Posts: 1,673
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Ruth, I know~ About a month ago a storm took out my modem and I couldn't find one for under $60.  So, it took a few days to get one.......and the one thing on my mind was the 5 books I had received in those few days!  Just sitting there, the previous owner not getting their credit as soon as they hit my door!  I was very disturbed!!  Lots of anxiety!  Needless to say, the 1st thing I did when the computer was back up was come to pbs and get all the books and credits where they should be!  AHHHHH...........

ruthy avatar
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Date Posted: 6/7/2008 3:17 PM ET
Member Since: 12/9/2007
Posts: 9,601
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Yep, Carol, I was the same way.  But since DH was going bats about work, I felt that I should keep a lid on it to keep him sane.  Or at least as sane as he can be! ;D   I was worried, too.  And I felt much better after I could hit the "received" or "sent" buttons.   I did PM the people and inform them as to the problem.