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Phone Skills for the Information Age
Phone Skills for the Information Age
Author: Dorothy A. Maxwell
This five-hour program teaches proper phone use to help students develop and maintain professional relationships, project a positive company image, and provide reliable service. Phone Skills for the Information Age features realistic situations and problems found in today's increasingly complex business environments. The text includes reinforc...  more »
ISBN-13: 9780073017273
ISBN-10: 0073017272
Publication Date: 2/24/2005
Pages: 152
Edition: 3
Rating:
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Publisher: Career Education
Book Type: Paperback
Other Versions: Hardcover
Members Wishing: 0
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