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Topic: Please Double Check Your Binding Type

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Subject: Please Double Check Your Binding Type
Date Posted: 4/4/2011 12:16 AM ET
Member Since: 1/2/2011
Posts: 212
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Last Edited on: 8/3/14 5:03 PM ET - Total times edited: 1
Date Posted: 4/4/2011 9:23 AM ET
Member Since: 2/13/2007
Posts: 2,263
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Until recently when a book arrived I did not check it to see if it matched the ISBN requested if it was the binding I requested but when I later repost the book I have been coming across so many books that were listed originally incorrectly and have passed from member to member that way without anyone catching that it had the wrong ISBN #. The point? In my experience, lots of people do not initially list their book properly by the ISBN # and just randomly list it so that the cover matches, etc. I no longer repost my books from my bookshelf because I am afraid that I will unintentionally send out a book that does not match ISBN. So yes, it IS a problem but the people who are doing it most likely never come into the forums and don't know they are doing anything wrong so ultimately it seems to be up to us to RWAP when we receive the wrong book.

 

Date Posted: 4/4/2011 10:39 AM ET
Member Since: 2/12/2006
Posts: 4,314
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PLEASE do mark them as RWAP -- Even if you intend to keep the copy you received and don't want your credit backThey need to know they made an error.  If they didn't realize they weren't 'playing by the rules', and now start paying attention, the RWAP isn't going to hurt them.  And the ones who just don't care, NEED to start accumulating RWAPs..

Like you, Michelle, when I request a Hardcover, it's for my keeper shelf. I've already read it, and I probably already have a pb unless I checked it out of the library. 

When the listing is marked Large Print, we shouldn't have to PM the sender to make sure - but it can save a lot of aggro!

Date Posted: 4/4/2011 11:07 AM ET
Member Since: 4/30/2007
Posts: 2,728
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Been there, done that...

Not all of these are necessarily posted with the wrong ISBN to begin with.  As I found out a few years ago when trying to collect a series in trade pb, it is quite common for people to enter the correct ISBN when posting their book, but then they click on one of the alternate versions that PBS lists as "Is this your book?"  instead, and that is the version that gets posted.  I had a number of people who were completely baffled when I RWAPed their book, and swore up and down that they posted it by the ISBN on the book.  Some people get confused by non-matching covers, so they click on the alternate version that looks like theirs, not realizing that it is a different version altogether.

My advice would be to put on a RC that asks the sender to verify that their ISBN matches the one you have requested.  Do not put the books on auto-request if they are WLed, and keep the RC turned off until you get an offer for the book.  Then turn on the RC before accepting the request.  This will save you from having to go back and forth with PMs.  Also, in the event that the book you want is WLed, this will make the sender decline the request, so you will maintain your position in the WL.

Good luck- it took me a frustrating few months to collect my series, but eventually I did.

Date Posted: 4/4/2011 11:39 AM ET
Member Since: 1/2/2011
Posts: 212
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Last Edited on: 8/3/14 5:07 PM ET - Total times edited: 1
Date Posted: 4/4/2011 11:50 AM ET
Member Since: 5/15/2005
Posts: 1,328
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Maybe you could save yourself the effort of following the request as it rolls to the next person and PMing each person by creating an RC for this particular book? I know you shouldn't have to, if the person posting it follows the rules, but it seems as though this particular book has more of a chance of being posted to the wrong binding than most.

Date Posted: 4/4/2011 1:23 PM ET
Member Since: 7/19/2008
Posts: 15,399
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Please don't PM a RC!  There isn't a easy way to cancel it if it does not match the RC.

Date Posted: 4/4/2011 1:50 PM ET
Member Since: 8/10/2005
Posts: 4,599
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Of all the different problems that could be RWAP'd, this is the one that I've had the most problems with, and I request HC for the same reason--I want them for the keeper shelf. Most of the time in my own experience, it's NOT the right ISBN...for example, they posted the mass mkt paperback instead of the HC I had wishlisted, totally different ISBNs.

I also do not know what is so difficult about posting the correct book. I mean, unless you're on auto-pilot when you post the book, the popup does ask you to verify that not only ISBN but binding, title and author are the same so you should be checking those things and listing the book without an ISBN if the binding is different. I wish publishers wouldn't use the same ISBN for different versions, but some of them do, so it's up to us to catch those things and list them correctly here.

I for one will NOT put in an RC in place re-stipulating what the PBS posting guidelines already ask people to do. I'll just mark them RWAP, send a pleasant, educational message to the sender, ask for my credit back and move on. Most of the time if I'm wanting a HC, it's for a book I've already read and am not in any hurry to have, so I can be patient.

Cheryl

Date Posted: 4/4/2011 3:15 PM ET
Member Since: 4/30/2007
Posts: 2,728
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Putting on a RC will still work for your situation.  Keep it turned off until you have an offer for this book, then turn it on for the request.  Just say something like "I am only interested in the hardback version of this book.  If your book is a paperback, please decline this request by clicking that your book does not meet requester conditions.  If your version is the hardback verison, please accept this request.  Thank you."

I get what Cheryl is saying and I agree, however personally, I just wanted to get the books I wanted without having to spend a lot of time dealing with RWAPing wrong book editions and re-requesting the book.  The RC is the easiest way to do this.  I would not continue to PM senders as you have been- there are many members who would not respond and would just send the book anyway, and then you risk a refusal to refund your credit after you RWAP.

Date Posted: 4/4/2011 5:43 PM ET
Member Since: 1/2/2011
Posts: 212
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Last Edited on: 8/3/14 5:00 PM ET - Total times edited: 2
Date Posted: 4/4/2011 5:52 PM ET
Member Since: 8/10/2005
Posts: 4,599
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Stephanie, I am not sure how you would mark that RWAP--that's why I can't imagine where an RC would make that much difference. Either way, you don't have what you ordered--what does it matter how you mark it? If the person is up front, they'll refund your credit either way, and if they aren't, they won't.

I also think it will probably take you longer to get your book if you had an RC because you would likely get some refusals because there are an increasing number of people who decline ANY request with an RC on it.

Cheryl

Date Posted: 4/4/2011 6:28 PM ET
Member Since: 1/17/2009
Posts: 9,724
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If you had a RC, you could mark it either way, because the book would be wrong for both reasons.

As to an increasing number of people declining RCs ... I have not noticed that. I notice more people talking about it in the forums ... but as to actual book declines ... I am not seeing any more than I ever did before, which is very few, usually.

As to having a RC, I think you should add one to your request, and I don't think you will get many declines "just" for having the RC as long as it is worded very politely. I would say something like this (which does not sound like a lecture on how to post a book (I hope)):

 

This book request is for the hardcover edition of "title of book". Although this ISBN is listed as a hardcover in PBS, I have noticed that others have posted paperback copies of the book to this PBS listing. I respectfully ask that you please double check the ISBN and binding of your copy of the book, and if your copy of the book is paperback, please decline this request. If your copy of this book is hardcover, it is OK to mail.

Thanks very much for your understanding!

 



Last Edited on: 4/4/11 6:31 PM ET - Total times edited: 1
Date Posted: 4/4/2011 7:02 PM ET
Member Since: 4/30/2007
Posts: 2,728
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You might get some declines with a RC- there are some people who won't accept RCs no matter what they are.  They are the minority though, and assuming the book is not WLed, your request will just roll right over to the next book in the FIFO line.  In the end, that will not take nearly as long as accepting an offer, waiting for the book to be mailed, receiving it and marking it RWAP, trying to get a credit refund from the sender, and re-requesting the book....and then possibly doing it all over again with THAT book.

Date Posted: 4/4/2011 7:57 PM ET
Member Since: 8/16/2007
Posts: 15,186
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I started out with an RC like that and would recommend it if you have books that it is frequently a problem on. If you received one anyway, you could mark it as either the RC or wrong book, but I would probably recommend wrong book so that you are letting them know that the problem was with the way they posted it, not the RC.

Date Posted: 4/5/2011 4:09 PM ET
Member Since: 1/2/2011
Posts: 212
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Last Edited on: 8/3/14 4:59 PM ET - Total times edited: 1
Date Posted: 4/7/2011 1:04 PM ET
Member Since: 12/5/2010
Posts: 3,024
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So I ordered 2 books from a member. One was a paperback and the other hardback. I ended up getting two hardbacks. I checked the ISBN and it was correct, but that was not what I ordered. I asked for the credit back and offered to ship it back at her expense and of course and now she is responding with wanting to know why 1 hardback is okay but not 2. Is this worth getting into an email argument about?

Date Posted: 4/7/2011 1:24 PM ET
Member Since: 8/10/2005
Posts: 4,599
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It's not worth arguing about. Life's too short! LOL You can just cite the PBS "golden rule" where it says that when a person posts a book, they are agreeing that the ISBN, title, author AND FORMAT are correct. Presumably they were holding the book in their hand so they knew it was hardcover and not paperback like what was on the posting...so they posted the wrong book, essentially. If they want to refund your credit, great. If they don't...well, there's not much you can do except point out that you aren't just being picky, IT'S THE RULES!

Cheryl