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Topic: please help....i am concern abotu PBS DC ...

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beckybac - ,
Subject: please help....i am concern abotu PBS DC ...
Date Posted: 3/23/2011 5:51 PM ET
Member Since: 2/7/2010
Posts: 95
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I added PBD DC to my package, took it to the post office to get correct postage on the package.

 

When they scanned the DC it shows invalid...........they also tried entering the DC # manually and still nothing.

 

They added the correct postage and $0.19 in stamps to cover the DC ,but i am concern about it scanning invalid.Anyone know whats going on??Does this happen with you ??

Date Posted: 3/23/2011 6:37 PM ET
Member Since: 1/22/2011
Posts: 2,393
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I'm also having a problem with the bar code scan. The PO says it's reading a square symbol and a line because of something wrong with the BC. I have no idea how to fix it. It's the DC label from PBS.

Date Posted: 3/23/2011 7:20 PM ET
Member Since: 8/16/2007
Posts: 15,186
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Please let the site know about these instances by using the Contact Us link in the lower right under Company. Let them know which books it was that wouldn't scan at the PO.  That way they can look into any problems with the labels.

Date Posted: 3/24/2011 1:34 PM ET
Member Since: 7/7/2007
Posts: 4,815
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There are also some suggestions in the Help Center under "The PO Can't Scan my barcode!" ;-)

 

Date Posted: 3/25/2011 8:53 PM ET
Member Since: 1/22/2011
Posts: 2,393
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Thank-you Melanie and Elizabeth,

I did send a message via feedback about this. I hope the member gets the book  because it still is not showing as being tracked.

It was a WL too, Victoria's Daughters. After checking the help doc's (hadn't thought of that), I see that 94% format in printer  worked today for the two I sent.

They are showing as being tracked. The DC at PBS is worth it just to watch the little mail truck travel about the country!

Date Posted: 3/27/2011 3:18 PM ET
Member Since: 1/22/2011
Posts: 2,393
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My recipient got her book! It scanned in Vermont at the end of it's road.