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Subject: Post closed
Date Posted: 5/1/2009 5:45 PM ET
Member Since: 8/11/2005
Posts: 2,953
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ok, i received the book today ( a wish list book) due to rain here the book had the mailing envelope torn and the bottom of the book is water damage,

How should i marked this ?

Thanks

question answered,  Post closed, thanks

Update: I marked damage by post office since it must had got wet in the mail bag or something like that.  But the sender went off and was very rude about all of this.

She said it was weird that i have received so many damge books, like if i was the only one receiving damage books, i been here for a few yrs so yes there is a chance to received damage books or books getting lost in the mail.

 



Last Edited on: 5/2/09 11:59 AM ET - Total times edited: 3
Date Posted: 5/1/2009 5:54 PM ET
Member Since: 4/23/2007
Posts: 9,493
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That happened to me. It was not the sender's fault. It was wrapped in accordance with PBS guidelines. Can't control the weather.

I changed my RC after that and requested, not required, that my books be wrapped in plastic for this very reason. So far, 99.9 % of the books Ive gotten have been wrapped.

I would NOT mark it RWAP.



Last Edited on: 5/1/09 5:55 PM ET - Total times edited: 1
Date Posted: 5/1/2009 5:57 PM ET
Member Since: 8/11/2005
Posts: 2,953
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Ok, thanks

Date Posted: 5/1/2009 6:02 PM ET
Member Since: 8/18/2005
Posts: 7,977
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Last Edited on: 10/19/09 9:48 PM ET - Total times edited: 1
Date Posted: 5/1/2009 6:08 PM ET
Member Since: 1/28/2007
Posts: 765
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After reading the posts in here I wrap some of my shipments in plastic when they are headed to a wet climate (east/south).  It's not much extra effort or cost.  Though, some ppl hate plastic.  It's a shame to make a wish listed book unpostable..

Dan (for Marilyn)

Date Posted: 5/1/2009 6:16 PM ET
Member Since: 1/28/2007
Posts: 765
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I ran across requestor conditions that requested the book be wrapped in plastic and I was glad to comply.  Can't remember what it said now but I was not put-off by the request.  Does someone have a nicely-worded/polite requestor condition about plastic wrap that could be shared with others?

Date Posted: 5/1/2009 6:21 PM ET
Member Since: 1/23/2009
Posts: 3,041
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Hi Marilyn

I do! I forget who I got it from, though; she should get the credit for it, not me. But I think it is worded very politely, and when I have had my conditions turned on they have always been honored.

Though this is not a requestor condition or requirement for sending, I politely urge you to please consider a waterproof layer when sending books to me as protection from the elements. It can be simple and recycled, such as a plastic newspaper or grocery bag and does not add much weight.

Date Posted: 5/1/2009 6:32 PM ET
Member Since: 3/22/2009
Posts: 104
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I would mark it as RWAP, but as the PO's fault.

I agree. It should not be considered the fault of the sender, but of the Post Office, and RWAP allows you to choose the latter option.

Date Posted: 5/1/2009 6:35 PM ET
Member Since: 11/15/2008
Posts: 3,308
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I got one the other week and marked it RWAP damaged by the PO.  I just used it as an opportunity to let the sender know what had happened, because I would want to know.  The sender was very nice, and said that this would serve as a good reminder to add a plastic layer.  I marked it resolved. 

Date Posted: 5/1/2009 6:51 PM ET
Member Since: 8/16/2007
Posts: 15,185
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That is exactly what Received with a Problem - Damaged by USPS is for, a book that was damaged in transit and not the fault of the sender.

Date Posted: 5/1/2009 7:08 PM ET
Member Since: 7/31/2007
Posts: 2,690
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But, how exactly did the USPS cause the damage....if they put it in your mailbox and it got wet in there then that is not their fault as it is not their responsibility to maintain the mailbox.

Date Posted: 5/1/2009 7:58 PM ET
Member Since: 11/15/2008
Posts: 3,308
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But, how exactly did the USPS cause the damage....if they put it in your mailbox and it got wet in there then that is not their fault as it is not their responsibility to maintain the mailbox.

I don't know about the original case, but in mine, the package was left on the porch  rather than in the mailbox or even under the roof overhang in the doorway.

Date Posted: 5/1/2009 8:36 PM ET
Member Since: 8/16/2007
Posts: 15,185
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But, how exactly did the USPS cause the damage.... - The damage was caused while the book is in the USPS's care equals RWP-damaged by USPS.  I look at it just like RWP -damaged by sender. We don't know that they specifically caused the damage (and often they did not, just passed it on) but it was damaged when it left their possession so it was their responsibility in the PBS time-line.

Date Posted: 5/1/2009 9:32 PM ET
Member Since: 7/31/2007
Posts: 2,690
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well, personally I feel that once the USPS has placed the book in the receiver's mailboxl (not on the porch or some other place)...if it is placed in the correct receiver's mailbox then it is no longer their responsibility.  It is the receiver's responsibility to provide a mail recepticle that is water proof.  just my opinion...

Date Posted: 5/1/2009 10:40 PM ET
Member Since: 8/11/2005
Posts: 2,953
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I have a mail slot on my front door and mail falls into a basket, book inside a yellow envelope loose,envelope not taped tightly, so i guess when it was in the mail bag it must had got wet. 

Date Posted: 5/3/2009 10:16 PM ET
Member Since: 7/7/2007
Posts: 4,815
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Jennifer sez:

<<I forget who I got it from, though; she should get the credit for it, not me. But I think it is worded very politely, and when I have had my conditions turned on they have always been honored.

Though this is not a requestor condition or requirement for sending, I politely urge you to please consider a waterproof layer when sending books to me as protection from the elements. It can be simple and recycled, such as a plastic newspaper or grocery bag and does not add much weight.>>

Thanks -- those are my own original words from my RCs (except I add a bit about living in Kansas and the Wizard of Oz weather). I'm glad others have found them both friendly and helpful :-)

Cheers,
Catt



Last Edited on: 5/3/09 10:17 PM ET - Total times edited: 1