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Topic: Postage due? Um, no.

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Date Posted: 11/2/2009 1:06 PM ET
Member Since: 5/29/2007
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Last Edited on: 2/11/15 7:44 PM ET - Total times edited: 2
Date Posted: 11/2/2009 1:14 PM ET
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No, between 1 and 2 pounds media mail is $2.77.  So it was postage due.



Last Edited on: 11/2/09 1:15 PM ET - Total times edited: 1
Date Posted: 11/2/2009 1:20 PM ET
Member Since: 7/22/2009
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According to the postal rates listed here on PBS (http://www.paperbackswap.com/help/help_item.php?id=515), the media mail rate for 19 oz (between 1 and 2 pounds) is actually $2.77 -- so your postal carrier was right. You might want to let the sender know that s/he didn't put enough postage on it.

 

Deborah

Date Posted: 11/2/2009 1:23 PM ET
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I meant to type, $2.58, but I fat fingered it, and it came out $2.38.

I typed "postage due" into the help docs here, then when the article came up, I hovered over the blue highlighted words, "media mail" and it says $2.58.  That is where I got my information.  Guess PBS needs to update that.  Thank you for the correction.

Date Posted: 11/2/2009 1:25 PM ET
Member Since: 5/29/2007
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Here is the help doc I got the $2.58 figure from.  In the help doc, you can hover over the blue "media mail".

If the package has proper MediaMail postage on it,  you should ask the PO why extra postage is being charged.

  • This may happen if the sender does not mark the package MEDIA MAIL
  • This may happen if the package contained non-Media material and it was inspected
  • This may happen (rarely) if USPS makes an error and wants First Class postage for a package marked MEDIA MAIL.
  • This may happen if the item has the wrong estimated weight in the database, and the sender did not correct the weight estimate when she or he printed the wrapper to send the book.
Date Posted: 11/2/2009 1:25 PM ET
Member Since: 2/13/2007
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I agree that it should have had $2.77 on it. Not only was it postage due, the post office is supposed to not accept mail over 13 oz. without it being handed to a postal employee in a post office unless printable postage or APC is used, so that they can track it. So it is odd that the postal employee would stamp it Media Mail and not confirm the correct postage! (The post office consistently returns books I've mailed, with stamps, to me with a sticker that states any mail over 13 oz. MUST be mailed at the post office -- even when my packages are well under 13 oz.)

A polite PM to the sender to remind them to confirm postage amounts is in order -- the weights listed by PBS are very often incorrect!



Last Edited on: 11/2/09 1:26 PM ET - Total times edited: 1
Date Posted: 11/2/2009 1:33 PM ET
Member Since: 8/18/2005
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Yeah, they need to fix that amount, and point people toward the UPSP site so they can figure out the current rate. I know the rates change and they need to be on top of it.

I always use the USPS Postage Price Calculator so I'll stay up to date.

http://postcalc.usps.gov/

You just have to remember to pick "package" and not "large envelope" even if you manage to fit it, or wrap it, in one. And also, round up to the nearest ounce. If it's 6.1 you'll need to pay the 7 ounce rate, IIRC.

Changing the zip codes don't seem to make any difference in price though for media mail.

Date Posted: 11/2/2009 1:34 PM ET
Member Since: 1/8/2009
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The rates in the Media Mail hover are outdated since the rates were raised in May 2009.

It's currently $2.77 to mail a media mail package between 1 and 2 pounds.

Date Posted: 11/2/2009 1:35 PM ET
Member Since: 6/26/2006
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Julie, those look like old postage rates (the $2.23 for less than 1 pound and $2.58 for less than 2 pounds) are from before May 2009.  It looks like PBS needs to update those rates in that document.  I'll send feedback about it.

ETA: feedback sent, but they are definitely outdated rates.



Last Edited on: 11/2/09 1:38 PM ET - Total times edited: 1
Date Posted: 11/2/2009 1:44 PM ET
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You're right Sally, hmmm, I hadn't thought of that, wonder why the usps accepted the package without ensuring proper postage?

Thanks Cindy, for the info.  Thanks Britney, I sent the sender a message and was going to send PBS feedback, but I think once is enough, I'm sure they'll fix it.  :)

Date Posted: 11/2/2009 8:09 PM ET
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The sender wrote back and said that the system told her to put $2.38 on it.  She did not affix the address label, so I can't confirm that, and like I said in the OP, she didn't even include the "receipt".  It was a handwritten envelope with only the book inside.  I told her I would let PBS know that the system told her an incorrect amount, so they could pull up the address label and see exactly what postage was printed on it.  I sent in feedback, because this book, all by itself, before wrapping, weighs over a pound, so if the system is putting out an incorrect postage, based on an incorrect weight, they can fix it for future transactions. 

Date Posted: 11/2/2009 9:58 PM ET
Member Since: 8/16/2007
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Julie - if you have a scale and can verify the weight, go into the book detail page and submit a data edit to correct the weight of the book. Its possible that there are other lighter versions under the same ISBN, but I'd rather have the system over estimate the lighter ones than under estimate the heavier ones.

Anytime someone runs into an incorrect weight on a book they can submit a data edit to correct it. It helps the system bit by bit to give better postage estimates. The Data Edit team works on cleaning that kind of stuff up, but nothing compares to having that book on the scale in front of you for accurate information.

Date Posted: 11/2/2009 10:11 PM ET
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I don't include the "receipts".   I consider them a waste of paper.

Date Posted: 11/2/2009 10:22 PM ET
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Thank you Melanie, the PBS team sent me an email stating that very same.  However, they went ahead and adjusted the weight, based on my feedback, so I wont duplicate their efforts by initiating a "work order".  They say it's done, so that's good enough for me.  I know what to do next time.  I did not ask the gal for my money back.  I mean 13 cents, that's sort of silly to ask for that back.  I also sent her a second message to let her know that PBS had the weight incorrect, but it's been fixed.

Date Posted: 11/2/2009 10:27 PM ET
Member Since: 6/29/2009
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I don't use the receipts either. The person knows where it came from!

Date Posted: 11/3/2009 2:37 PM ET
Member Since: 12/9/2007
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Those weights in the book data seem to change every time someone mails a book and they weigh it and change it (for some unknown reason).  I always weigh mine now.  It's obvious when there is a 500+page book and the weight PBS has is one-third of a pound that something is wrong.  One book got to me okay even though it didn't have enough postage on it and didn't come postage due.  I did change the weight on the book data and notified the sender to doublecheck the weights since it would either come back to her or be postage due normally.

Ruth

If the receipts are the info that PBS gives you to include...I do include those within the plastic pre-wrap so it can be seen if for some reason the wrapper becomes separated from the book.  That way USPS has an idea of where it should go.



Last Edited on: 11/3/09 2:40 PM ET - Total times edited: 1
Date Posted: 11/3/2009 4:33 PM ET
Member Since: 6/26/2006
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By the way, I got a response back from TPTB and the help document in question should have been corrected yesterday afternoon. :)

Date Posted: 11/3/2009 7:51 PM ET
Member Since: 7/12/2008
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I don't use the receipts either. The person knows where it came from!

I actually print the single page and split it, using the top as a label for my book wrapped in brown grocery bag paper and the bottom receipt I fold and tuck into the book. I figure that in the highly unlikely event that the package opens (I mummify, so it's not too likely it will happen) or the address becomes obliterated somehow, the PO will still be able to figure out where it's coming from and where it's going.

Date Posted: 11/3/2009 8:01 PM ET
Member Since: 5/29/2007
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Britney, I checked, and it's been changed.  Thanks!

Ruth, I'm with you.  I don't ever look at that postage on the label.  I weigh it myself and then plug all the numbers into the usps website and go from there.  Plus, if you have tossed in a freebie, or done a 2 for 1 or something, then the postage is off anyhow.