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Topic: Postage too high?

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Subject: Postage too high?
Date Posted: 11/29/2009 7:22 PM ET
Member Since: 4/11/2009
Posts: 246
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Is this a legitimate reason to cancel an order on a book?  I got an email a couple days ago that I was finally able to receive my  WL book Harry Potter and the Sorcerer's Stone.  I'm all excited to finally be getting it but this morning there's an email in my inbox that the sender cancelled the order because the postage was too high...


On top of that once the sender cancelled the order, they just relisted the book and of course it popped up to me again because I'm still #1 on the list.  Anyone have any advice on what to do?

Date Posted: 11/29/2009 7:34 PM ET
Member Since: 11/30/2007
Posts: 4,974
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If the postage is too high why is the sender continuing to post the book? You might have to contact a Tour Guide or Feedback on this one.

Date Posted: 11/29/2009 7:35 PM ET
Member Since: 8/23/2007
Posts: 26,510
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No it's not a legitimate reason unless you have an RC asking for books to be sent 1st class only.  It's easy to figure out how much a book will cost to mail before you post it-all you have to do is weigh it and go to the post office website. 

Maybe they realized after they cancelled that PBS had the weight listed wrong and so they reposted the book. 

Date Posted: 11/29/2009 7:38 PM ET
Member Since: 1/30/2009
Posts: 5,696
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I would contact TPTB on this.  It doesn't even make any sense it would cost less than $3 to send.  Is this a confused new person?

Date Posted: 11/29/2009 7:41 PM ET
Member Since: 5/14/2009
Posts: 6,852
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I agree with Mary -or.....she was trying to post directly to somoene's wishlist and the account is on hold or she doesn't know how to do it.

You have her PM in the transaction archive -why don't you  PM her and ask if she realizes it will keep coming back to you because you are 1st on the WL.  If she doesn't respond, then accept - so you do not lose your place.  Then PM her again.  If she doesn't respond and cancels, I would contact the team.