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Topic: Postage/moving Issue

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Subject: Postage/moving Issue
Date Posted: 9/13/2009 9:45 PM ET
Member Since: 8/7/2007
Posts: 3
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I recently tried to fulfill a request and to buy postage, but what I forgot was that I had moved and I had not changed the address.  So the postage -wrapper shows the book coming from Maine, when it really should be coming from Arizona.  I tried to change the address and redo the mailer, but it still shows up as coming from Maine.  I fear it will not be sent properly or the postage on it will not be honored if it is wrong like that.  Any ideas?

Date Posted: 9/13/2009 9:58 PM ET
Member Since: 7/31/2007
Posts: 2,690
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I don't think the return address matters as for as shipping....now if something is wrong, it will get returned to the wrong address.

Date Posted: 9/13/2009 10:00 PM ET
Member Since: 8/7/2007
Posts: 3
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You could be right.  I hope so.

Date Posted: 9/13/2009 10:02 PM ET
Member Since: 5/14/2009
Posts: 6,852
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Hi Juanita - Did you make the address change in your settings folder?  Make the change and see if it changes.  I know that if you have active requests it will keep your mailing address not sure if you are sending.  Here is the link to the help docs   Change Mailing Address



Last Edited on: 9/13/09 10:03 PM ET - Total times edited: 1
Date Posted: 9/13/2009 10:07 PM ET
Member Since: 4/25/2007
Posts: 11,446
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If it's First Class or Media Mail, it doesn't matter what zip code the book is going to or coming from.  The postage rate is the same.

I'd just put an address sticker over the return address so it has the correct one on it and send the book.  That way it'll get back to you if something should happen.

Date Posted: 9/13/2009 10:12 PM ET
Member Since: 7/19/2008
Posts: 15,384
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If it is over 13 oz, then it does matter.  But either a handwritten correction or a sticker with the correct address should keep USPS happy. 

Date Posted: 9/13/2009 10:15 PM ET
Member Since: 8/7/2007
Posts: 3
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Hi Jubead

Yes I tried changing the address but when I reprinted the mailer it put out the older address.  Maybe I will wait and try to reprint the mailer tomorrow after the change has got into the system better(?).  If that doesn't work I will try Gingerkitty's suggestion and assume it will work.  The return address is printed right next to the postage, so maybe I will just delicately cross everything out.  As long as the postage is the same across the country, that should work.  Thanks everyone for your help!!!

Date Posted: 9/13/2009 10:50 PM ET
Member Since: 5/14/2009
Posts: 6,852
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Juanita - I think any request that is in process before the address change will remain the same. Your future transaction should reflect the new address.   I don't think the return address matters just the To address.  I know in a earlier thread when suggested to change the "to" address - many said that the label could not be altered - it would be sent with postage due - not sure on this is only limitd by the two address.  I would just swing by your post office or call the 800 #  (they actually pickup quickly)  and ask if it would be a problem.  Just my 2 cents.

Hey you left the cold NE - why -LOL.    By Wed they are saying it should be in the low 60s.  Enjoy your sun - there isn't much here lately :(

Date Posted: 9/14/2009 1:33 AM ET
Member Since: 12/28/2006
Posts: 14,167
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What Sarah said.  I doubt it matters for over 13 oz if you correct the address, may want to check tho if that applies.

Date Posted: 9/14/2009 2:20 AM ET
Member Since: 2/5/2007
Posts: 30,800
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I don't see why you don't just mark out the bad address and write in the good one.  Shouldn't make a bit of difference if it's hand written or printed.  In fact - ALL media mail - under and over 13 oz. is by weight not zone so the return should make NO difference at all.

Date Posted: 9/14/2009 5:11 AM ET
Member Since: 7/19/2008
Posts: 15,384
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The price will not change with the address.  The problem might be the post office's willingness to accept it if it is over 13 oz.  The 13 oz rules are security measures, not price measures.  But manually changing the address to your new one should satisfy the security regs.

Date Posted: 9/14/2009 8:23 AM ET
Member Since: 8/23/2007
Posts: 26,510
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I think if you just put your new address over the old one with an address label you'll be fine. 

Also I've taken books to mail with me to my parents and my in-laws and mailed them from a different state than what was on the return address. I've done this several times and had no problems.  The only issue with not having the correct return address is if something happens to the book and the PO returns it to sender.

Date Posted: 9/14/2009 10:09 AM ET
Member Since: 8/16/2007
Posts: 15,185
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The problem might be the post office's willingness to accept it if it is over 13 oz. A couple people have brought up the 13oz issue. I haven't ever seen a requirement of a return address (or a correct one) for the 13oz rule, is there one? Could someone point it out?

I've mailed from 3 different states while on vacations and never had an issue with the books getting where they needed to go. As a few have mentioned, I think the only time it should be a problem is if the book needed to be returned.

Date Posted: 9/14/2009 11:01 AM ET
Member Since: 2/5/2007
Posts: 30,800
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I do the same, travel and mail books from all over.  I always use my home address and it's never been a problem.   I've also cut off the return address and put one of my fancy ones in it's place now and then.   No body cares about that label EXCEPT us at PBS. 

Date Posted: 9/14/2009 3:02 PM ET
Member Since: 7/19/2008
Posts: 15,384
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That is not true.  I've had books turned away at the post office because it wasn't my address.  The 13 oz security measures are so they can backtrack where packages come from.   If you use a credit card at the blue auto boxes, they can track you through your photo (taken by the machine) and your credit card.   Otherwise the USPS focus on the return address.  And it depends on the cashier if it will be accepted or not.  Let me tell you, being told to go stand at the back of the long line because it wasn't my address was horrid.  It felt like grade school and took a long time.

The PBS return address has the tracking number, which seems to make it acceptable.

Date Posted: 9/14/2009 7:32 PM ET
Member Since: 5/23/2005
Posts: 5,156
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Well, I've mailed from another state and never had a problem.  My return address was WV and I mailed from CT.

Date Posted: 9/14/2009 7:42 PM ET
Member Since: 5/14/2009
Posts: 6,852
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I have mailed from another state as well w/o issue.  The OPs question is that she is no longer at the return address and wants to change her address on the label.   The question is - will the PO accept a modified label?  Threads in the past have said that if the mail to address is modified it may arrive with postage due.

Date Posted: 9/14/2009 8:15 PM ET
Member Since: 7/19/2008
Posts: 15,384
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I've had one clerk who can be very picky about both return addresses and the date on the printed postage. 

About changing the to address, you have to remove the bar code as well as the address.  Keeping the old bar code will cause the book to head towards the old address, triggering a postage due fee when it gets forwarded to the new address.

Date Posted: 9/14/2009 8:41 PM ET
Member Since: 5/14/2009
Posts: 6,852
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Emiley - if you remove the barcode - there goes quick credit - correct?

Date Posted: 9/14/2009 10:35 PM ET
Member Since: 7/19/2008
Posts: 15,384
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Sorry.  I wasn't clear.  The sorting bar code underneath the address, not the DC bar code.  A book with a DC will have two barcodes, the DC one that looks like a UPC, and a low one that the post office sorts books by.   The PO will print or label books and letters with their bar code for the sorting machines.  That low strung out bar code is what gets the mail to your local PO.



Last Edited on: 9/14/09 10:38 PM ET - Total times edited: 1
Date Posted: 9/15/2009 1:54 AM ET
Member Since: 12/28/2006
Posts: 14,167
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I'm not sure it would be a problem.  But I see the possibility of a problem if the package is over 13 oz. and mailed from a different address.  In which case I would probably take this one to the post office and clarify the situation with a postal clerk to avoid delays or returned package.