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Topic: postage not printing on wrapper

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Subject: postage not printing on wrapper
Date Posted: 3/1/2012 11:44 PM ET
Member Since: 2/11/2012
Posts: 4
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Hi guys,

I'm sending off a book tonight, and went to print wrapper. Paid thru paypal for PBS $, and printed the wrapper like I usually do. The postage isn't printing on the wrapper though... what to do? Newbie here!!



Date Posted: 3/2/2012 12:30 AM ET
Member Since: 7/19/2008
Posts: 15,485
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The PBS postage lets you reprint the label as often as you need.  You will not be charged again unless you change the settings, such as the date or weight.

Did you select the Postage option?  I think the default is no postage.

Date Posted: 3/2/2012 12:47 AM ET
Member Since: 8/26/2006
Posts: 9,354
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You may have added money to your PBS account with Paypal, but as Emily said, if you didn't choose the postage option when you printed the wrapper, you'd get a wrapper without postage.  In that case, your money will still be in your PBS account.  To verify that you weren't charged, go to your "money registry."  It's on the horizontal yellow bar on your main My Account page.

You can reprint the wrapper with postage if you like.  But the first non-postage wrapper you printed will be attached to the transaction.  You'll have the convenience of electronic postage if you reprint, but you won't get instant credit when you mark the book mailed.

Date Posted: 3/4/2012 9:48 AM ET
Member Since: 2/11/2012
Posts: 4
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Thank you!! I must have chosen the wrong option, accidentally, the first time around. Finally got it to work. Thank you for both of your help!