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Topic: can't pree mailed button

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Subject: can't pree mailed button
Date Posted: 10/28/2010 4:01 PM ET
Member Since: 10/20/2010
Posts: 10
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i tried to print it our but ink toner ws low but i stopped printing before it wouild process thriugnand instaed requesyted her addrss witha pm and ent it out through homemade wrapper/brown mailing paper. so i can't press the senrt button .

Date Posted: 10/28/2010 4:06 PM ET
Member Since: 8/16/2007
Posts: 15,186
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Peggy, even if you will not physically print the wrapper, you need to go through the "print" process. It will give you the address and signal to the system that you have accessed the address. Here is the Help Center doc on handwriting the label:

Can I hand-write the address to send a book?

Yes.  If you cannot (or do not wish to) print the wrapper, you may hand-write the address on your package. You will need to access the address from the request for the book on your My Account page, just the same way you would begin if you were going to print it; then just click the "hand-writing" option at the bottom to view the address that you can copy onto your package.   If you choose to hand-write the address to send a book, neither PBS Delivery Confirmation or PBS Printable Postage may be used for that shipment.

Here is how to get the address:

  • Click on the request for the book.
  • The Wrapper Settings page will come up.
    • Choose the orientation (layout) of your wrapper
    • Scroll down and click the link to "hand-write the address"

IMPORTANT:

Be sure to include the Request ID# as part of your return address.

  • this is not crucial, but it helps us locate the request if you need to communicate with us about it.

Be sure to mark your package conspicuously MEDIA mail if that is the rate you are using to mail it.

  • If your package weighs 6 ounces or less, it will be less expensive to send First-Class.
Date Posted: 10/28/2010 4:10 PM ET
Member Since: 10/20/2010
Posts: 10
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i did pm her that her book was on the way also.

Date Posted: 10/28/2010 4:13 PM ET
Member Since: 10/20/2010
Posts: 10
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okay taken care off, getting used toa new book trade system threw me. thanks for help!

Date Posted: 10/28/2010 4:35 PM ET
Member Since: 8/16/2007
Posts: 15,186
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Glad you got it figured out!

Date Posted: 10/28/2010 7:44 PM ET
Member Since: 12/28/2006
Posts: 14,171
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Welcome to PBS Peggy !