Discussion Forums - Questions about PaperBackSwap Questions about PaperBackSwap

Topic: print damage on WL book

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
  Unlock Forum posting with Annual Membership.
Subject: print damage on WL book
Date Posted: 6/4/2008 12:36 PM ET
Member Since: 5/28/2007
Posts: 101
Back To Top

Hi

I have a HB new book, (Blasophmy) that I'm ready to post.  However ,there is some ink marks in a few of the pages.  They did not take away from the reading at all, just a bother.  My DH bought the book brand new, so I'm confident that they came from the publisher this way.  This book is on someone's WL Auto Yes on.  So here's my dillema, if I post, and then send the requestor a pm does this person still have the option to say no?  With the cost of gas/postage and the fact that it's a hard cover, I really hesitate to offer it for free.  Would certainly be willing to throw a pb in as a 2-1. 

Date Posted: 6/4/2008 12:44 PM ET
Member Since: 7/7/2007
Posts: 4,815
Back To Top

If it is a printing error/problem, take it back to the bookstore where it was purchased, show it to the bookstore folks and ask to exchange it for a non-defective copy (be sure and check the new copy to be sure it doesn't have the same problem).  They can send those defective copies back to the publisher for credit.

Otherwise, although I've had similar books and read them with no problems, PBS guidelines clearly say "no stains", so I think it would be unpostable per PBS guidelines.

Cheers,

Catt

Date Posted: 6/4/2008 12:48 PM ET
Member Since: 5/28/2007
Posts: 101
Back To Top

do you think even without a reciept I can take it back? 

Date Posted: 6/4/2008 12:49 PM ET
Member Since: 7/7/2007
Posts: 4,815
Back To Top

Yes, particularly if it has the bookstore's price sticker still on it.  You're not trying to get money back, just make an exchange.  Your other option is to contact the publisher directly and ask them for help.

Cheers,

Catt

Date Posted: 6/4/2008 12:52 PM ET
Member Since: 5/28/2007
Posts: 101
Back To Top

Thanks, I'll try that!  I just hate to see an otherwise good book go to waste.

Sianeka - ,
Date Posted: 6/4/2008 5:02 PM ET
Member Since: 2/8/2007
Posts: 6,630
Back To Top

With some big book chains, it is actually BETTER to do an exchange without a receipt.  Shouldn't be true, but it is.  One big chain I deal with frequently will not let me do an even exchange when I've used a coupon to buy the book, but -will- let me do an even exchange when I bring the book in without the receipt. 

(This is a regular problem with me as I'm collecting several hundreds of manga series and unless I have my most updated book list with me, I don't always remember the correct volume # I'm up to.  It's such a pain when they refuse to substitute a Vol. 26 for a Vol. 25 when I have a receipt, but I happened to use a coupon to buy Vol. 25, because I always wait until the coupon sales before I buy many of these books.)  How insane!  I would've used coupon on Vol. 26 and bought that one if I'd had my list with me.  Would they rather I not purchase any books at all, just because I don't have my list with me????!!!

Date Posted: 6/4/2008 5:40 PM ET
Member Since: 5/28/2007
Posts: 101
Back To Top

Geeze, what a mess!  I did actually get the book in the car, now, when will I get into the store??? :) (I"ve got three kids, 6-3-1 who LOVE books, so it's hard to go in without spending a fortune)

Date Posted: 6/5/2008 12:33 PM ET
Member Since: 10/23/2005
Posts: 7,719
Back To Top

See if you can't find an 800 number for the Publisher, bet they will send you a replacement copy for free. I had a new book once where the pages were cut improperly, and some not cut at all and still joined together along the edge. I had another within a few weeks.