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Topic: Can't print label out

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Subject: Can't print label out
Date Posted: 3/18/2008 6:38 AM ET
Member Since: 4/23/2007
Posts: 1,150
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Ok, this is strange.  Somebody requested 2 books from me on the 15th.  I accepted on the 16th.  Today I was packing them up and went to print the label out.  Only half the page printed out, up to the part where you select what kind of label you want (label with dc, label with prepaid postage, etc).  I could not get the address.  So, since I'm goint to a blue mailbox in a few hours, I clicked that book has been mailed, figuring that I could just click on the "details" button, and get the address that way.  Instead, this is what I got........

 

Request Date:
3/15/2008 3:17 PM ET
Date Accepted:
3/16/2008 7:35 AM ET 
Label Print Date(s):
Awaiting Member
Date Mailed:
3/18/2008 6:14 AM ET 
Estimated Arrival:
4/14/2008 ET 

I don't understand why it says "awaiting member" for the label print date.  I will PM her right now to get her address, but it's just strange, and I thought I'd ask to see if this has happened to anybody else.  I also tried the "can't get label to print?" option, and again only got that half page that I mentioned above.  :-(

Dawn



Last Edited on: 3/18/08 6:44 AM ET - Total times edited: 1
Date Posted: 3/18/2008 6:53 AM ET
Member Since: 8/6/2005
Posts: 705
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Me too, probably just a glitch - I'm sure it'll be fixed shortly.

Date Posted: 3/18/2008 7:10 AM ET
Member Since: 1/31/2006
Posts: 1,402
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Me too....

Date Posted: 3/18/2008 7:46 AM ET
Member Since: 12/4/2007
Posts: 652
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im having the same problem

Date Posted: 3/18/2008 7:48 AM ET
Member Since: 1/2/2006
Posts: 575
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Same problem here too.

Date Posted: 3/18/2008 7:50 AM ET
Member Since: 8/15/2006
Posts: 2,677
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Glad to see it's not my computer.  Hope they fix this soon.

Subject: SAME HERE!!!! H E L P !!!!
Date Posted: 3/18/2008 7:56 AM ET
Member Since: 12/3/2005
Posts: 16
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I'm having the same, exact problem. Clicking the link below doesn't help either!!!  Can someone fix this as it is an obvious glitch on PBS's end.....HURRY!!!

Date Posted: 3/18/2008 8:30 AM ET
Member Since: 8/15/2006
Posts: 2,677
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OK - I think it's fixed now.

Date Posted: 3/18/2008 8:31 AM ET
Member Since: 1/2/2006
Posts: 575
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Yes I was finally able to print.