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Topic: Can't print the wrapper

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Subject: Can't print the wrapper
Date Posted: 8/6/2007 8:31 PM ET
Member Since: 7/3/2007
Posts: 7
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I said that I could mail a couple of books in 2 days on 8/5, but PMed the member to confirm that one book's condition was OK. I got the response today 8/6, but now I can't print the wrapper! I keep getting a screen that says "this page is currently unavailable." This is totally frustrating, since I would like to mail the books tomorrow, along with the other 2 I have to mail.

I think that I still have one more day to mark the book as mailed - but what do I do if I still can't print the wrapper tomorrow? Can I PM the member and ask for the address? Or just wait until the system fixes itself? I usually send w/ DC, so would prefer to wait for PBS to fix itself.

Any suggestions are appreciated!

Date Posted: 8/6/2007 8:57 PM ET
Member Since: 8/9/2005
Posts: 20,024
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Try the cant get the wrapper to print option. It opens up a different file type with a wrapper in it.

Date Posted: 8/6/2007 9:34 PM ET
Member Since: 2/5/2007
Posts: 30,791
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PBS has been weird all day today.   Don't know what they are doing but it's been slow and I can't get some pages to open at all.

Date Posted: 8/6/2007 9:43 PM ET
Member Since: 9/28/2006
Posts: 81
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I just had the same thing happen. I was able to print the alternate wrapper though. Renee
Date Posted: 8/6/2007 9:54 PM ET
Member Since: 7/3/2007
Posts: 7
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Thank you, I was able to print the backup wrapper. The DC bar code didn't print (there's just an empty square box). How do I ask for a refund?

Date Posted: 8/6/2007 11:13 PM ET
Member Since: 8/9/2005
Posts: 20,024
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You cant get a refund on DC you might want to wait till they are done messing with the site. There have been murmerings of a new much asked for feature coming into play so that might be what they are doing.

Date Posted: 8/7/2007 5:21 AM ET
Member Since: 6/22/2006
Posts: 95
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Also try using a different computer and/or different browser.  We had the same problem and luckily have multiple computers.  We were able to print from a different computer w

Date Posted: 8/7/2007 5:21 AM ET
Member Since: 6/22/2006
Posts: 95
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Also try using a different computer and/or different browser.  We had the same problem and luckily have multiple computers.  We were able to print from a different computer w

ith

Date Posted: 8/7/2007 5:21 AM ET
Member Since: 6/22/2006
Posts: 95
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Also try using a different computer and/or different browser.  We had the same problem and luckily have multiple computers.  We were able to print from a different computer w

ith

no

Date Posted: 8/7/2007 8:37 AM ET
Member Since: 3/4/2007
Posts: 4,537
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I had a problem yesterday with printing out a mailing label.  The boxed info printed out just fine, but the address information and the sender/receiver notes were left empty, even though all of the information appeared on my screen.  Same thing happened when I tried the alternate address label.  The DC printed out though, so I didn't lose anything there, but I had to print the addresses in the box so I could use the form.  Whatever they're doing sure seems to be making things wonky around here.  Hopefully it will all get sorted out soon.