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Topic: Printable Postage user - I'm getting no PO Scans - anyone else?

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Spuddie avatar
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Date Posted: 7/14/2017 8:14 PM ET
Member Since: 8/10/2005
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Glad it's not just me, I mailed 5 books on Monday (the first in awhile) and have had no scans as of yet. I wondered if the books were still sitting in the blue box where I dropped them (which is why I use the printed postage) but yesterday one of them was received and today another, so I know they are out there. I got my instant credit when I marked them mailed, but I always worry people think I haven't *really* mailed them if they are checking for progress. Hope they get it fixed soon!

 

rosiegirl avatar
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Date Posted: 7/15/2017 11:07 AM ET
Member Since: 6/18/2007
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Same here none of mine are even showing accepted at Post office

Generic Profile avatar
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Date Posted: 7/15/2017 10:42 PM ET
Member Since: 4/6/2008
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Same for me for over a week.

scifiponygirl avatar
Date Posted: 7/17/2017 3:29 PM ET
Member Since: 9/18/2008
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Yep, having the same problem. Last two books I mailed.  Just contacted PBS about it so we'll see. 

MSCOZY avatar
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Date Posted: 7/17/2017 10:08 PM ET
Member Since: 1/21/2009
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Yes, I, too, have contacted PBS about having no scans show up on the site.  They said they contacted the company who does the printed postage.  I really hope this gets solved and soon.  Not too sure I shall be staying.

Patouie avatar
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Date Posted: 7/18/2017 4:52 PM ET
Member Since: 8/26/2006
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Thanks, Danny. I recall this happening at least once before with Endicia.

Alameda avatar
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Subject: "DETAILS" - Now Working
Date Posted: 7/19/2017 12:46 PM ET
Member Since: 1/7/2007
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Update (at least for me (or is it I?))
Printable Postage - Details now working - PO Scans are showing up on "My Account" page when I select the "Details" feature.

 - Thanks ! 

 

 - 

charliedog avatar
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Date Posted: 7/19/2017 2:59 PM ET
Member Since: 4/17/2014
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Glad they are working for you.  Mine still aren't showing up.  I also had the problem with trying to print postage this morning and getting the message that I didn't have enough money in my account whien I had over $35.00.  After I reported it I received a message and that did get fixed.

soelo avatar
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Date Posted: 7/30/2017 11:24 PM ET
Member Since: 5/4/2009
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I am now seeing scans on items I mailed yesterday.

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Pat O. (PatinCO) - ,
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Date Posted: 7/31/2017 5:27 PM ET
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It's working for me and has been for several days. Pat

Generic Profile avatar
Date Posted: 8/1/2017 6:53 AM ET
Member Since: 6/3/2013
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Not working for me as of today, 8/1.  I sent FB to PBS, hopefully this will be fixed soon.  It would be nice to actually get the credits for mailing the book using PBS postage.  

Cathy avatar
Cathy A. (Cathy) - ,
Date Posted: 8/1/2017 10:08 AM ET
Member Since: 12/27/2005
Posts: 4,240
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Shawn -- you should be getting the credit for mailing books with printable postage as soon as you click the Book Has Been Mailed button, even if the scans never show up. The scans are a nice-to-have, not a requirement for getting the credit.

The only execption would be if your account is not in good standing due to a history of marking books mailed without really mailing them, and you would know that if it were the case.

MartieKr avatar
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Date Posted: 8/2/2017 8:09 AM ET
Member Since: 4/22/2005
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It worked for me a few days ago but isn't showing the scans again which started yesterday.



Last Edited on: 8/3/17 7:47 AM ET - Total times edited: 1
chocolatyshatnr avatar
Date Posted: 8/2/2017 2:09 PM ET
Member Since: 9/16/2010
Posts: 16
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Mine has been working for a couple of weeks and still is today.

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