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Topic: Printed label twice, no credit received

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Subject: Printed label twice, no credit received
Date Posted: 9/30/2008 1:31 PM ET
Member Since: 5/23/2008
Posts: 12,776
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Monday I printed a label with PBS DC and marked as mailed. But as I was waiting to hear an answer to a question I had for the requestor, I didn't mail it. This morning DH took my packages and he didn't want to pay at the counter, so I printed another label, with PBS postage and DC, and now the book is showing that I received instant credit, however I did not. Should I be worried that I will never receive the credit, or will the credit show up when the book is marked received?

Anne

Date Posted: 9/30/2008 1:42 PM ET
Member Since: 6/30/2006
Posts: 2,303
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I believe you get your quick credit when the post office scans are processed and uploaded to PBS.

http://www.paperbackswap.com/help/search.php?terms=quick+credit



Last Edited on: 9/30/08 1:43 PM ET - Total times edited: 1
Date Posted: 9/30/2008 1:49 PM ET
Member Since: 8/10/2005
Posts: 4,599
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If you used the actual PBS online *postage* you should have received credit when you marked it mailed, or shortly thereafter. Did you check your credit registry to be sure you didn't get the credit? If you use only the PBS DC, the credit doesn't come through until it's actually scanned by the PO and then their computers have communicated with the PBS computers to let them know it's been scanned. But the credit registry is where credits that have been deducted and added should show up.

Cheryl

Date Posted: 9/30/2008 2:09 PM ET
Member Since: 7/31/2007
Posts: 2,690
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Could be that the system is confused sort of with you printing just the PBS DC and marking the package mailed THEN printing another label with PBS postage and DC because you can't mark it mailed again.

Date Posted: 9/30/2008 2:18 PM ET
Member Since: 5/23/2008
Posts: 12,776
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Yes Christy that is what I did.  The quick credit bar code will not be scanned, it is covered by the other label. It is definitely not in my credit registry. Should I contact PBS aboout this?

Thanks,

Anne

 

ETA I did contact Live help and I will receive my credit, at some point! LOL!



Last Edited on: 9/30/08 3:29 PM ET - Total times edited: 1
Date Posted: 9/30/2008 4:33 PM ET
Member Since: 4/29/2008
Posts: 182
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If you had already marked it as mailed when you printed out the second label, you don't get credit until it scans.  I've done that too : )

The label on top will have the barcode that PBS counts toward the scan.



Last Edited on: 9/30/08 4:34 PM ET - Total times edited: 1
Date Posted: 9/30/2008 6:38 PM ET
Member Since: 5/23/2008
Posts: 12,776
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Thanks Amanda, glad I'm not the only one!

Anne