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Topic: Printing Issues

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Subject: Printing Issues
Date Posted: 5/21/2015 6:03 PM ET
Member Since: 6/29/2008
Posts: 27
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Anyone else having printing issues?  When I try to print the wrappers, I can only choose between save and cancel.  I use to see print button.  I know it's not my printer as this site is the only one I'm having trouble printing from.  Were changes made to they system or something?

Date Posted: 5/21/2015 6:06 PM ET
Member Since: 4/28/2009
Posts: 9,565
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I had no trouble printing today, it gave me all the usual options.

Date Posted: 5/21/2015 7:20 PM ET
Member Since: 8/19/2007
Posts: 4,235
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Nope - didn't have any problems printing this morning - printed off 3 address forms. Pat

Date Posted: 5/21/2015 8:07 PM ET
Member Since: 1/30/2010
Posts: 8,371
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Anita, try using a different browser if you can. If you're still having issues, use the contact us link to send in feedback and include all the details you can.

Subject: Printer Issue's
Date Posted: 5/30/2015 4:20 PM ET
Member Since: 1/7/2007
Posts: 836
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Anita,

I have this problem all the time...and not just with PBS...

I use Google Chrome for my 'browser'...When I download to print a PDF, Google Chrome will often reset my 'Printer' Selection' from the printer I have connected to my computer, to an 'online' printer which does not exist for my computer...so my computer hesitates and then offers to save the document as a PDF...

 

When you have these issues take a look at the box where you select the 'print' button, chances are that it says save vice print or something other than your printers name (usually a printer model number)....in the 2nd box just below the top box (more like 2nd section) is a 'Destination Printer' selection button...select that button and re-select your printer model number in the drop-down menu....

I never had this problem until the Post Office and PBS did away with the 'Delivery Confirmation only' feature a couple of years back....ever since then this has become an issue on my computer - and to be honest I cannot see any connection between that and PDF's...but that's life.

....I just now had to print out a mailing label and the same thing happen a moment ago....I reset my "Destination" printer to the model I have and everything worked alllright...I'm sure I'll have to redo this again (and again, and again) as it don't seem to want to keep it in 'memory' forever...

 

Good luck!

Danny N (Alameda) - Havelock NC 

 



Last Edited on: 5/31/15 11:24 AM ET - Total times edited: 2
Date Posted: 5/30/2015 5:59 PM ET
Member Since: 9/25/2008
Posts: 3,628
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I printed a label today and didn't have any issues.