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Topic: printing label and it is telling me dc not allowed

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Subject: printing label and it is telling me dc not allowed
Date Posted: 6/17/2012 11:44 AM ET
Member Since: 10/28/2008
Posts: 3,523
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Trying to print a label to send a book to a member, I always use dc. this time it is telling me I can't. She does have a P.O. Box. is this the reason???

Cathy A. (Cathy) - ,
Date Posted: 6/17/2012 11:53 AM ET
Member Since: 12/27/2005
Posts: 4,124
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No, it's not just because she has a PO Box.

Either the PBS postage provider is doing maintenance and it will work if you try again in an hour or two; or there is some other problem with the address. Does it have a full 9-digit zip code? If you put in the address at www.usps.com does it come back in exactly the same format as what you see if you print a label without postage?

Date Posted: 6/17/2012 12:40 PM ET
Member Since: 8/19/2007
Posts: 4,244
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I had that happen last week on a book.  It just wouldn't let me do a DC on it, no matter how often I tried.  Finally gave up, so don't know what the problem was.  It was a standard PBS address from the label.  I didn't do anything differently than I usually do.  The book got there fine though.  Good luck.  Pat

Date Posted: 6/17/2012 1:31 PM ET
Member Since: 10/28/2008
Posts: 3,523
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All labels are telling me the same thing now.  I will wait a little while and try again.  I mail on Monday morning so I will have to print them out in the next few hours.  Sure hope it gets fixed or PBS is going to lose some money.

Date Posted: 6/18/2012 5:31 AM ET
Member Since: 8/26/2006
Posts: 9,327
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The USPS website that verifies addresses was down today.