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Topic: Problem printing labels? ETA: Just worked for me

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Subject: Problem printing labels? ETA: Just worked for me
Date Posted: 1/10/2011 6:09 PM ET
Member Since: 6/26/2007
Posts: 68
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ETA: I just tried again and it worked so maybe it it fixed!

 

 

 

This is the first time I have had any problems using PBS shipping. I printed/mailed one book today with no trouble. I have been trying to print a second label for the last hour and keep getting this message:

 

"We are sorry but electronic postage is currently not available for this address."

 

I have logged out/back in several times, cleared my cache, restarted my computer, and verified the address on my USPS account but the message keeps popping up.

 

Anyone else having this problem?

 

Thanks so much!

 

Cindy



Last Edited on: 1/10/11 6:59 PM ET - Total times edited: 2
Date Posted: 1/10/2011 6:11 PM ET
Member Since: 7/23/2006
Posts: 15,930
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Yes, there are many people having this problem :-(  Tour Guides have sent in feedback to the team, and hopefully it will be worked out soon!

Date Posted: 1/10/2011 6:15 PM ET
Member Since: 6/26/2007
Posts: 68
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WHEW! I thought I did something wrong!

 

Thanks so much for the heads up!

 

Cindy

Date Posted: 1/10/2011 6:50 PM ET
Member Since: 10/4/2007
Posts: 208
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I just tried printing two labels, and got the same message on both.  Looks like we're not alone.  :-)

Date Posted: 1/10/2011 6:55 PM ET
Member Since: 6/26/2007
Posts: 68
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I am happy to have some company although it is not under very good circumstances lol cheeky

Date Posted: 1/10/2011 6:56 PM ET
Member Since: 6/26/2007
Posts: 68
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OOhhhh! I just tried again and it worked! YAY!