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Topic: Problems with Book Request

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Subject: Problems with Book Request
Date Posted: 1/21/2008 7:50 AM ET
Member Since: 12/3/2007
Posts: 116
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I don't know if its just on my end or what, but a member has requested a book of mine (she let me know by PM), but it is not showing that she requested it on my end.  I know the system lags a little, but it has been over 16 hours ago.  Any suggestions?  I tried rebooting, cleaning cookies, etc.

thanks!!

Date Posted: 1/21/2008 8:31 AM ET
Member Since: 2/28/2007
Posts: 2,164
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Ask her if she requested the book directly from your shelf or not.  If she requests the book by searching for the book in the system, the request goes to the first person in the FIFO line, which may or may not be you.  Ask her to hit the PM button next to her book request to make sure it is you that she requested it from.

Date Posted: 1/21/2008 10:39 AM ET
Member Since: 8/1/2007
Posts: 5,034
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Yes, I have had this happen too... they start off looking at your shelf, then they click on a book to read the description and hit the order on THAT page.. and it goes to FIFO instead of you.  She needs to cancel her order with the FIFO random person and order it directly from your shelf.  It will take one hour to show up as ordered, but if you look at your shelf the little grey circle that says "user remorse" when you click on it should show up immediately after they order.

Date Posted: 1/21/2008 6:32 PM ET
Member Since: 12/3/2007
Posts: 116
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okay -- thanks y'all!!!!