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Topic: Problems with printing

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Subject: Problems with printing
Date Posted: 8/29/2009 10:26 AM ET
Member Since: 2/4/2007
Posts: 1
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I haven't been able to print a mailing label since yesterday.  Anyone else had/having this problem?  Is there a place on the site that gives these kind of alerts and explains the problem?  Thanks!

Cathy A. (Cathy) - ,
Date Posted: 8/29/2009 12:21 PM ET
Member Since: 12/27/2005
Posts: 4,124
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I just printed a wrapper with printable postage this morning. What services are you trying to use? You should always be able to print a werapper with no extra services. If you can't get the PDF doc to download or open, try one of the backup options (small "click here" buttons on the wrapper settings page). If the backup options work but the PDF doesn't, that means the problem is on your computer.

If you can't print when you select the "DC only" option, it means there's a problem between PBS and the USPS computers. If you can't print with printable postage, it means the Endicia computers or the network between PBS and Endicia is down.

Date Posted: 8/29/2009 3:57 PM ET
Member Since: 2/11/2007
Posts: 808
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I just printed a DC only wrapper with no problem.