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Topic: Problems with the Wish Expander

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Subject: Problems with the Wish Expander
Date Posted: 6/14/2012 11:26 AM ET
Member Since: 11/17/2008
Posts: 1,149
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I recently refilled my Wish List, and as I was doing so, I discovered that a lot of titles that should be linked in the Wish Expander aren't (ex. The Affair, by Lee Child, has 5 different versions in the system, but they aren't linked in the Wish Expander). I also discovered several titles that have books linked to them in the Wish Expander that shouldn't be (ex. 20,000 Leagues Under the Sea: Saddleback Classics, which has 156 items in the WIsh Expander, only two of which are actually different versions of this book). I used the Contact Us box to point out the problems as I found them, but thus far nothing has been done (this was over a week ago), nor have I received any response except the automatic response in my e-mail.

Does anyone know what's going on here, and why TPTB aren't fixing things? I've reported problems and had them fixed in the past, but nothing is being done now.

Sianeka - ,
Date Posted: 6/14/2012 11:54 AM ET
Member Since: 2/8/2007
Posts: 6,630
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I also have a Wish Expander suggestion that I've sent in and which I hope will be implemented:  When the Wish Expander -does- come up, it doesn't indicate WHICH of the options was the one for which you clicked on before the Expander came up.  I wish the version that I originally wanted and clicked on was noted/indicated in some way (in case that is the only version I really wanted).

Date Posted: 6/14/2012 12:45 PM ET
Member Since: 11/17/2008
Posts: 1,149
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You can turn off the Wish Expander when requesting a book if there's just one version you'd be interested in. Nevertheless, you're right--it would be nice to know which book was the one you were originally looking at.

Date Posted: 6/14/2012 2:59 PM ET
Member Since: 4/7/2008
Posts: 15,690
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I used the Contact Us box to point out the problems as I found them, but thus far nothing has been done (this was over a week ago), nor have I received any response except the automatic response in my e-mail.

Does anyone know what's going on here, and why TPTB aren't fixing things? I've reported problems and had them fixed in the past, but nothing is being done now.

Most likely they are really busy. The Team always answers questions but how quickly you get an answer depends on the urgency of the problem. I imagine there are thousands of versions of books out there that are not properly linked together so I don't know if they are making those changes one by one.

Maybe one of the data editors can help you out? I think this linking problem has something to do with some of the data of the book being different? (This is me making assumptions here...I don't know how the books are linked together.)

Date Posted: 6/14/2012 4:32 PM ET
Member Since: 11/17/2008
Posts: 1,149
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How do I find a data editor?

Sianeka - ,
Date Posted: 6/14/2012 6:33 PM ET
Member Since: 2/8/2007
Posts: 6,630
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Hi Erica. The Data Team members are identifiable by their icons: BD, BDA, and BDC (BD=Data Correction Volunteer, BDA=Book Data Approver, and for instance,  I am a BDC or Book Data Coordinator).  You can see what they look like here:

 PBS Icons

Unfortunately, the Data Team is unable to help in this instance.  The linking isn't a function over which we have any control or input.  These truly are items that the Team needs to fix, so when you find a linking problem, the proper procedure is to contact the Site Admins as you have done.  They'll get to it once they have the time available; the response time varies depending on their current workload at the time the correction has been submitted.



Last Edited on: 6/14/12 6:37 PM ET - Total times edited: 3
Date Posted: 6/14/2012 9:03 PM ET
Member Since: 1/17/2009
Posts: 9,859
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I think that a lot of features here on PBS would be better if book editions were properly linked together.

I already suggested to PBS, a while ago, that they create a separate linking tool, or a links field, in the Data Edit Page for books, such that regular members and the Book Data Edit team could add links to listings (with the data editing team as the approvers of the links).

There are quite a few features that would work better if the underlying database was better.

I don't submit incorrectly linked books to PBS anymore, as I feel it is a waste of my time and their time, there are thousands of them, and they would be better off developing a tool that lets lots of people do the linking instead of fixing them themselves. JMO.

Date Posted: 6/15/2012 1:34 AM ET
Member Since: 8/16/2007
Posts: 15,194
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Sianeke - that used to be the way it was, I don't know why it was changed and I agree, I wish it would be put back so you knew which edition you started with.

The incorrectly linked items is a common problem and they do fix those, I have reported some and had them fix them. I haven't reported any that weren't linked and am not sure if they can do anything about those though one would think if they can break the link there they could add one. I know the older linking function, that shows alternate copies on the details page, they could not fix in the past.

They will get to fixing them. It probably isn't high on their priority list though since you have already found the other copies to report them, they probably don't see it as something you would be waiting on and can be fixed after they take care of more urgent projects. 



Last Edited on: 6/15/12 5:36 PM ET - Total times edited: 1
Date Posted: 6/15/2012 8:14 AM ET
Member Since: 11/17/2008
Posts: 1,149
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They can link items that should be linked but aren't--they've done it for me in the past.

Date Posted: 6/16/2012 1:10 PM ET
Member Since: 2/12/2006
Posts: 4,349
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Yes, items can be both linked and unlinked by the PBSTeam. 

The Book Data Correction Group, aka Data Edit Team / data editors, work on this as we can, although it isn't a top priority for most of us. 

The PBSTeam works on these as they can.  They have requested (for those of us working it as a project), that we limit sending lists to Link or Unlink to just once or twice a month.  They only need  one ISBN, not all of the editions that should be linked/unlinked.   That said, I usually give them some basic info; e.g. 'this ISBN needs to be linked to the other 5 listings' or 'this ISBN is linked to a totally different book'. 

With this sort of request, they usually don't respond until they have done the job.  At least, that's been my experience.

Also, just an FYI - if there are editions in more than one language, they are not linked across the languages.  So, English with English, Spanish with Spanish, etc..