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Topic: procedure for "undeliverable" mail?

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Subject: procedure for "undeliverable" mail?
Date Posted: 3/12/2011 7:39 PM ET
Member Since: 12/31/2009
Posts: 3,995
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Let's just say an apartment building caught fire. Everyone is evacuated for a few days for clean-up, then the people that lived in low-damage areas are given the all clear and they move back in. During clean-up, the front doors are locked for safety and the mail cannot be delivered to that building.

Ok, that's the situation. Now here's the question:

Does the post office, once they are made aware of the reason they are unable to deliver to those addresses temporarily, hold the mail for the tenants or return all mail to the senders? Is this on a case-by-case basis, or is there a set procedure for damaged properties that are uninhabitable for only a short time?

Date Posted: 3/12/2011 8:54 PM ET
Member Since: 7/30/2007
Posts: 4,275
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Does the post office, once they are made aware of the reason they are unable to deliver to those addresses temporarily, hold the mail for the tenants or return all mail to the senders?

They will treat it like a vacation hold and hold the mail at the post office for up to 30 days.

 

Is this on a case-by-case basis, or is there a set procedure for damaged properties that are uninhabitable for only a short time?

I don't think there is anything set in stone, but they will do what they can to get the mail to the residents. I would recommend the landlord contact the supervisor/postmaster ASAP to make temporary arangments. Maybe putting up some temporary mailboxes outside the complex or something.

Date Posted: 4/27/2011 2:33 AM ET
Member Since: 2/28/2006
Posts: 155
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I disagree...I'm pretty sure that without a written request, they can't hold the mail for more than 10 days and it would be returned to the sender

Bobbi

Date Posted: 4/27/2011 7:31 AM ET
Member Since: 9/9/2009
Posts: 916
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Don't be so sure about that "without a written request, they can't hold the mail for more than 10 days and it would be returned to the sender".  Think back to Katrina - the whole area fled, post offices were impacted.  As USPS could get back into the various area's they set up mobile post offices hoping anyone remaining or returning would be able to pick up mail.  The mail for New Orleans was routed to Houston and Beaumont to be sorted as New Orleans processing plant was closed.  After mail had been held over 30 days with NO NOTIFICATIONS, the legal staff was involved as to whether it could be returned to sender wholesale - all of it.   Truckload after truckload of mail was brought into Dallas/Ft Worh and even Phoenix to then return to sender.