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Quality in America: How to Implement a Competitive Quality Program
Quality in America How to Implement a Competitive Quality Program Author:V. Daniel Hunt For American business, quality improvement has become the linchpin for competitive advantage in domestic and international markets alike. V. Daniel Hunt, author of several award-winning books, analyzes the state of quality practices in America and offers his own plan for successfully implementing a competitive quality program based on the "Quali... more »ty First" methodology. Drawing upon extensive on-site interviews and research, Hunt shows how to review quality performance and dramatically improve market share, profitability, and performance by adopting "Quality First." Using a mix of comparatrive analysis, lessons learned, tools, and technqiues, "Quality First" synthesizes the unique benefits of the world's best quality improvement methods, and shows you how to choose and apply what will work best for your company.« less