Discussion Forums - Questions about PaperBackSwap Questions about PaperBackSwap

Topic: Question about damaged by USPS

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
  Unlock Forum posting with Annual Membership.
Subject: Question about damaged by USPS
Date Posted: 8/27/2008 3:19 PM ET
Member Since: 8/13/2008
Posts: 13,147
Back To Top

I got a book in the mail today that was completely water damaged. You can tell it was after the sender sent it out because the wrapper is soaked too. The book wasn't wrapped in plastic. Should I ask for my credit back?

Date Posted: 8/27/2008 3:25 PM ET
Member Since: 4/29/2008
Posts: 182
Back To Top

Colleen,

This was asked a few threads down on the "Should I ask for my credit back?" thread.  The general thought on it seems to be no, but you might want to check it out for better info.  I'm sorry you're book was damaged :(  That's disappointing.

 

Date Posted: 8/27/2008 3:29 PM ET
Member Since: 2/8/2008
Posts: 3,898
Back To Top

Sorry to hear that you received a damaged book.  :(

I would just mark the book damaged by the post office. Wrapping in plastic is not a requirement (while highly recommended) at PBS. The damaged that occured was of no fault of the sender so I would not ask for a credit back. It's just one of those things that sometimes happen when utilizing the mail system.

edited for spelling



Last Edited on: 8/27/08 3:30 PM ET - Total times edited: 2
Date Posted: 8/27/2008 5:16 PM ET
Member Since: 8/16/2007
Posts: 15,183
Back To Top

You can always ask, they are not obligated to give it back and many won't since the book was fine when it was mailed.

Date Posted: 8/27/2008 5:49 PM ET
Member Since: 8/18/2005
Posts: 7,977
Back To Top

I got a book in the mail today that was completely water damaged. You can tell it was after the sender sent it out because the wrapper is soaked too. The book wasn't wrapped in plastic. Should I ask for my credit back?

No, it's not fair to ask the sender for a credit back when they didn't do anything wrong. You shouldn't put them in that position by asking them to 'pay' for what they didn't do.

It's a shame it got damaged, but plastic wrap is not required, and if you think it's needed for your area you need to put it as a request in your RC.

 

Date Posted: 8/27/2008 10:05 PM ET
Member Since: 8/15/2005
Posts: 4,469
Back To Top

Technically I don't think they're required to wrap in plastic, but I would pm the sender to let her know what happened, maybe with a reminder that plastic wrap might be a good idea.  And maybe, if he is super nice he'll spontaneously refund the credit(there are nice people out there).