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Topic: Question about USPS Delivery

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Subject: Question about USPS Delivery
Date Posted: 2/28/2010 11:10 AM ET
Member Since: 5/30/2009
Posts: 9
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I sent a book using PBS postage and I already have the credit for it, so I'm not concerned about that.  However, the tracking on the book shows I mailed it on 2/11 and here's what the tracking details show:

  • 2/17/2010 8:26 AM - Arrival at Unit - SENATH,MO
  • 2/17/2010 9:34 AM - Delivered - SENATH,MO
  • 2/17/2010 9:34 AM - Notice Left - SENATH,MO

So does that mean that it was delivered to the person or does it look like it was delivered to the post office and a notice put in their box?  The requestor has never marked the book as received.  I did PM her a couple of days ago just to make sure she got it and have had no reply.  If she does not pick it up will it come back to me at some point?  I'm just interested in what will happen with this one.  Thanks!

Date Posted: 2/28/2010 12:19 PM ET
Member Since: 5/18/2007
Posts: 13,182
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It looks like they attempted delivery and ended up leaving a notice.

Was it sent media or first class? I know first class it will come back to you after a certain amount of time has elapsed. Media mail, if it comes back,  will come back postage due to you. 

They obviously live in a place where a package can't be left --- my mailman  just leaves mine on my doorstep, which I know isn't an option for some people. 

Either that or something happened ...  they could have had an emergency and that could be the reason for not replying to you. 

All you can do is wait for it to come back and/or wait for it to go lost. I'm not sure what happens if it goes lost via the system and you get the book back. That could happen. Huh, I never thought of that before. 



Last Edited on: 2/28/10 12:19 PM ET - Total times edited: 1
Date Posted: 3/1/2010 2:21 PM ET
Member Since: 12/28/2006
Posts: 14,167
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Notice was left.  And unless the requester picks it up soon, it could be returned to you.  DC was a good choice on this one, you mailed as directed and no matter what happens now  your credit is safe.

ETA - if you like, it might not hurt to pm the other member the book is ready to pick up.  Maybe she needs a reminder or the Notice was misplaced.



Last Edited on: 3/1/10 2:23 PM ET - Total times edited: 1
Date Posted: 3/1/2010 3:33 PM ET
Member Since: 7/4/2008
Posts: 14
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I'm having a similar problem - only I am the requester.  I am anxiously waiting on a package with two books and it says that a notice was left for me on Saturday (2-27).  The problem is that there was no notice left and I don't understand why they didn't just deliver the package.  I went to the p.o. this morning and they didn't have a package for me; also the carrier today didn't have it for redelivery.  He said my regular carrier should be back tomorrow and I should ask him about it. 

I've been having problems lately with my PBS packages disappearing in the mail, so this makes me nervous and wonder if my carrier or someone else is stealing my mail.  :/

Date Posted: 3/1/2010 4:30 PM ET
Member Since: 7/19/2008
Posts: 15,384
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It could also have been that there was too much snow to leave the package.

Date Posted: 3/2/2010 1:28 AM ET
Member Since: 12/28/2006
Posts: 14,167
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Good point Emily.

Angela, it might be helpful if you could provide one (or several) DC numbers to your local postmaster.  The USPS tracking system sometimes has more information and enroute scans than PBS.  With some numbers to work with, they may be able to track where your packages are disappearing.  For example if being scanned Arrival at Unit, but not being delivered, it's a local problem vs. regional or sorting center problem.  Unfortunately, it may not be any one big problem, but a series of smaller ones.



Last Edited on: 3/2/10 1:29 AM ET - Total times edited: 1
Date Posted: 3/3/2010 5:33 PM ET
Member Since: 7/4/2008
Posts: 14
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Of the 4 packages that haven't shown up lately, only this last one had DC.  I spoke with my regular carrier today, showed him the details of the DC information, and he says he didn't have a package for me on Saturday and he didn't leave a notice.  He says he has no idea what's going on either. 

I don't know what to think, or what could be done about this.  I really needed these books that have gotten "lost in the mail", and I am starting to worry about possibly being banned from PBS or something because of this.  I'm sure it looks bad for me to have so many books not received in such a short period of time.  This is 14 books just in the past couple of months!!

Date Posted: 3/3/2010 9:41 PM ET
Member Since: 7/19/2008
Posts: 15,384
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If the problem is your local post office, then PBS has been known to help folks deal with the post office.   I'd recommend talking to the post master of your local branch.  They should be notified if there are ongoing problems. 

And to reassure you, PBS contacts you by email and asks questions.  They don't just kick us off. 



Last Edited on: 3/3/10 9:43 PM ET - Total times edited: 1