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Topic: Question for DC users

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Subject: Question for DC users
Date Posted: 8/30/2007 12:55 AM ET
Member Since: 5/6/2007
Posts: 1,829
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If you regularlly use DC, what do you do when you can't...when the address is "invalid" by USPS standards. 

I always use DC with only 2 exceptions so far... one was not 1/4" think and I didn't know that was necessary (now I pad if that's an issue).  The other was an invalid address (I think it had a # sign), but since it was a box and not a credit order, I went ahead and sent it.  But today I received a request for a book through the traditional book-for-credit method with an invalid address.  I know what the help center says (I'm not going to cancel, I PMed and am currently waiting for a response.  If a valid address is not possible, I will send w/o DC, but I'll wait anxiously until they receive it).  I just wondered what those of you who use DC regularly think/would do? 

Date Posted: 8/30/2007 1:11 AM ET
Member Since: 8/6/2006
Posts: 585
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I've had a couple and just sent them without the dc. I must admit I was a bit nervous. There is such a comfort in sending with dc. :)

Date Posted: 8/30/2007 2:22 AM ET
Member Since: 11/14/2005
Posts: 6,421
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I think this should work:

Copy the address from the wrapper page.

Take the address to the USPS site, and get it corrected. Input what you have, and it will give you what it should be.

Come back to PBS with the new address.

Go to the Custom DC page. (Under the My Account Tab at the top, near bottom of drop down - Custom DC)

Insert the information you copied from the print wrapper page.

Add DC and it should work there.

You will not get instant credit, BUT you should be covered in the end if something happens. I won't swear that R&R will grant you your credit if it goes lost, but I don't know why they wouldn't since it IS ultimately PBS-DC. You might try writing them and asking.

Date Posted: 8/30/2007 6:06 AM ET
Member Since: 8/21/2005
Posts: 1
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Last Edited on: 8/30/07 6:06 AM ET - Total times edited: 1
Date Posted: 8/30/2007 12:15 PM ET
Member Since: 5/6/2007
Posts: 1,829
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Okay.  He didn't know what I was talking about, so I assume that means no one has asked him before and there's a possibility of using DC after all.  ::fingers crossed:: If it doesn't work out,though,  thanks for the suggestion Sherry; I'll try that.