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Topic: Question/Help with a book I received.

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Subject: Question/Help with a book I received.
Date Posted: 8/21/2009 12:30 PM ET
Member Since: 2/21/2008
Posts: 4,433
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I received a WL book today on the mail and on the left side of the there seems to black dirt on it(the dirt is NOT small but almost on the whole all part of the left side) and on the cover of the book there is big blue pen mark on it...I'm not sure if the book I received is postable or not since I looked through the posting condition of the book and all I can find is that if a  book as stains on it then is unpostable but I'm not sure if this black dirt on the side is considered stains or not...so was should I do? Should I ask for my credit back or the book is postable?..help!

Date Posted: 8/21/2009 12:37 PM ET
Member Since: 8/16/2007
Posts: 15,186
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the blue pen mark on the cover is fine. The dirt could fall under the "not soiled" condition and make it unpostable. I say could because without seeing the book, its hard to know.

Is it something that could be brushed off with a light piece of sandpaper? If I can remove the soiling/staining without damaging the book, I will usually do that and then just warn them that the book was not postable in the condition sent and that they should clean them up before mailing in the future or risk losing the credit.  This of course is my choice and not something anyone has to do.

Date Posted: 8/21/2009 1:37 PM ET
Member Since: 5/14/2009
Posts: 6,852
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I agree with Melanie  - I would also try to remove it with fine sandpaper - I also use nailf files -the nail files you can purchase with designs and colors all the others seem too coarse.  If it cleans up then just let the sender know. 

Date Posted: 8/21/2009 4:27 PM ET
Member Since: 7/7/2007
Posts: 4,815
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I'm going to be the party pooper and say if you get a book covered in soil, you should mark it RWP.  It should not have been posted or mailed in that condition.  Asking for your credit back is optional, but marking it RWP will help members think twice before sending their books they've been storing in the garden or wherever that one's been :-)  We shouldn't have to clean up books to read them.

Cheers,

Catt

Date Posted: 8/21/2009 4:59 PM ET
Member Since: 12/9/2007
Posts: 9,601
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I agree with Catt.  It would seem that the degree of soiling that you describe should make it unpostable.  Amazing that anyone would have that in their collection.  When all one is referring to is a small amound of soiling, then maybe just a note about it would work.  But if it is as you've led me to visualize, then RWAP is necessary to help prevent them from sending any more books like that out.

Ruth

Date Posted: 8/22/2009 12:35 AM ET
Member Since: 11/4/2006
Posts: 795
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I concur. Since it was dirty enough that you felt you had to start a thread to ask about it, then it is probably dirty enough to be unpostable. Mark it was RWAP

Date Posted: 8/22/2009 9:26 AM ET
Member Since: 2/19/2009
Posts: 692
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Guess I'm going with a middle-of-the-road answer. To me it depends on whether the "soil" is permanent or can be wiped off.

If it can be wiped off then I would accept the book without RWAP. It is rude of the sender not to clean the book first, but it is still a postable book once cleaned up. I have received books with minor bits of soil on the cover which wiped off easily.

If it cannot be wiped off and is permanently soiled, then by all means mark it RWAP as it is not postable.

ETA: I couldn't tell from your description whether the soil is on the outside of the book or inside. If it is inside on the pages then the soil is most likely permanent.



Last Edited on: 8/22/09 9:32 AM ET - Total times edited: 1