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Topic: Question for an image team member - Helped - Thanks!!!!

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Subject: Question for an image team member - Helped - Thanks!!!!
Date Posted: 2/25/2009 8:34 PM ET
Member Since: 11/22/2008
Posts: 836
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I just discovered that some images I submitted (size 500 x something) are showing up on my bookshelf, but the image is not showing on my public bookshelf.

What might be the reason for this?

Would it be best for me to resubmit using the Upload Book Covers Link, or the Edit Book Data Link so I can tell what the problem is?

Thanks for your help!



Last Edited on: 2/27/09 7:16 PM ET - Total times edited: 2
Date Posted: 2/26/2009 1:00 PM ET
Member Since: 5/10/2007
Posts: 5,526
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can you give me a specific book?  you have 800 on your shelf and on the first 4 pages, this is the only one without an image

A Day at the Apple Orchard

Date Posted: 2/26/2009 6:44 PM ET
Member Since: 11/22/2008
Posts: 836
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Hi Leslie,

There are 20.   There are several that I did not submit the image.  They were in the system and perhaps were too small to accomodate the larger sizes.  (I do however, have a new image to submit.)

There are two that were given PBS #s   I Want to Be an Astronaut, and Wings A Tale of Two Chickens.    I wasn't sure what would have caused the image to not appear on the public bookshelf as well.

I have the 20 images to resubmit, but since I thought my submissions were all set the first time, I want to be sure I'm not doing something in preparing the images or submitting something, incorrectly.  I'm happy to resubmit, and would appreciate your advice on the best link to use.  (Originally, I submitted them using the Upload Book Covers Link.)

Thanks so much for your help,  Cindy

 

edited typo



Last Edited on: 2/26/09 11:11 PM ET - Total times edited: 1
Date Posted: 2/27/2009 9:35 AM ET
Member Since: 5/10/2007
Posts: 5,526
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let me look at your shelf and the 2 books you mentioned. 

using the upload book covers link at the bottom or clicking on the blue image is the best way to submit book covers.  using the edit book data is hit and miss so I don't recommend that...plus the other 2 options are easier!

Date Posted: 2/27/2009 9:40 AM ET
Member Since: 5/10/2007
Posts: 5,526
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ok, I don't see images for the 2 you mentioned...I suggest resubmitting the images.  Sometimes things happen and they disappear...it is also possible that they haven't gotten around to approving those 2.  when you try uploading again, if it tells you that it is not uploaded because there is an image pending, it means they haven't gotten to those yet.

make sure they are all jpegs (which I'm sure you did).

hope this helps!  we do appreciate it when people upload book covers for us, it also helps get traffic to your shelf/orders because some go based on what a cover looks like to see if they are interested in looking into that book even more