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Topic: Question on multiple book shipment

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Subject: Question on multiple book shipment
Date Posted: 1/2/2008 9:18 PM ET
Member Since: 1/1/2008
Posts: 11,142
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Hi all,

I'm a newbie, so forgive me if this is a silly question - I just haven't come across the answer yet!  I listed lots of books and have about 10 yet to mail.  I started the process by printing each mailer and packaging the book one at a time so not to confuse myself!  lol  I got down to my last 5 books and decided to just print out all the mailers for the remaining ones.  I noticed after I printed them that 1 person requested 2 of my books.  I would have realized this too late had I been doing the one at a time method (I would have packaged them all separately).  Is there a way to see if someone has requested more than one book to save me on shipping costs?  Or do I just have to print the mailers and check them before I start packaging them up?

Thanks for your help!

Jen

Date Posted: 1/2/2008 9:27 PM ET
Member Since: 1/14/2007
Posts: 16,538
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Jen;  I copied all the information from The Help Center for You.  Let me know if you need more information.

Things to know about bulk requests:

  • General: The REQUESTOR is the one who "bundles" the book requests together into a bulk request, using the "Order More From Member" option during the process of requesting a book.
    • The sender can't "bundle" individually-submitted book requests together into a bulk request after the fact; the books can be sent together, of course, but there will be two "Print wrapper" buttons, and two "Book Has Been Mailed" buttons; each request must be completed but only one wrapper need actually be printed, of course.
  • Accepting a bulk request: Bulk requests appear different from individual requests when they are submitted to you:
    • There will be multiple book titles listed on the request, with a checkbox next to each one.
    • Ensure that there is a checkmark in the box next to each book you are agreeing to send.
      • All of the boxes will be checked by default
      • Clicking on the checkbox will uncheck the box
      • If you click "I can mail" with any of the boxes unchecked, those book requests will be declined, and those books will be removed from your account page.
  • Printing/Marking a Bulk Request Mailed:
    • There will be one Print Wrapper and one Book Has Been Mailed button on a bulk request.
    • There will also be a Split Bulk Request button at the bottom of the bulk request
      • The only reason to use this button is to cancel one or more books in the bulk request
      • See more about this button below.
    • After the Book Has Been Mailed button has been clicked on a bulk request, the request will move to your Books I've Mailed tab, and will appear identical to multiple individual requests.
      • this is so that the requestor can mark each book received individually, and make a comment about each book if necessary.
      • When you send a bulk shipment with PBS-DC, only one of the books in the shipment will display the Quick Credit icon on the active en route transaction on your My Account page.

Things to know about using PBS-DC or PBS Printed Postage to send a bulk request:

  • If the wrapper is printed with the PBS-DC barcode  as a "bulk wrapper", the single barcode will contain all the information about the books and all of the books will earn Quick Credit when the barcode is scanned. 

    • Since Delivery Confirmation is charged per piece, and not by weight, you need only use ONE barcode (costing $0.27 in PBS Money) to send a bulk shipment, and need add only 18 cents to the postage, no matter how much the package weighs.
  • If the wrapper is printed with PBS Postage as a "bulk wrapper" all of the books in the shipment (all of the books listed on that wrapper) will earn Instant Credit when the shipment is marked mailed. Note: When you send a bulk shipment with PBS-DC, only one of the books in the shipment will display the Quick Credit icon on the active en route transaction on your My Account page.
  • If the requestor submits the requests as multiple individual requests, these cannot be linked together after the fact.
    • If this is the case, you will get 1 QuickCredit, and the rest of the books in the shipment will earn credits when they are marked received.
    • Because the sender does not see the address until after seeing the Wrapper Settings page, and sometimes requestors submit multiple individual requests (instead of one bulk request) at the same time:
      • We recommend to our members who use PBS-DC and/or PBS Printed Postagethat if more than one request comes in at a time, to first view the wrapper files from all of the requests WITHOUT adding PBS-DC or Printed Postage .
        • To do this, choose "No extra services" on the Wrapper Settings page and click "click here" at the bottom of the page to view the address on a separate webpage.
      • This will save you from printing DC barcodes you won't use if more than one request has been submitted by the same person. 
      • You can always download the wrappers again from "scratch" adding PBS-DC or PBS printed postage after you have seen the addresses.
  • If you click button on a bulk request you are Mailing with PBS DC or Printed Postage:
    • Doing this on a shipment sent with DC before the DC barcode is scanned (even after you print) will "split off" the extra QuickCredits, and the barcode you have used will earn only 1 QuickCredit when it is scanned. 
      • In this case, the other books will earn credits when they are marked received.
    • Doing this on a shipment sent with Printed Postage (even after you print) will "split off" the extra Instant Credits, and when you mark the shipment mailed, you will get only one Instant Credit.  The other books in the shipment will earn credits when they are marked received.
    • In other words, you should not split the bulk request if you want to get  QuickCredits or Instant Credits for all of the books in a  bulk shipment.

 

Date Posted: 1/2/2008 9:35 PM ET
Member Since: 1/1/2008
Posts: 11,142
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Thank you!!  They must have been submitted as individual orders as there was nothing about a bulk order that came up in my account.  I'm just glad I printed them out before I started packaging.  Now I can bundle them in one mailing.

Thanks for the information!

Date Posted: 1/2/2008 9:42 PM ET
Member Since: 5/18/2007
Posts: 13,174
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Hi - I've run into this problem too. There are two ways actually - one is a no-brainer. First, you'll know right off the bat if the person clicks the "order more from this member" button. It'll show up on your tabs but .....

they don't always do that, including myself. Ocassionally, I'll forget. And I"m like you, I print them out one at a time so I don't get things messed up. 

All I do, is click the PM button before I print anything (begin wrapping) and see who I'm sending to. That way I know ahead of time and know what's going on with my PBS DC.

You can also check by clicking the "print wrapper" button and pull up full addresses - it doesn't print anything just brings it up in Adobe. I find that WAY more cumbersome than simply hitting the PM button and getting their name.

Hope that helps.

Date Posted: 1/2/2008 9:49 PM ET
Member Since: 1/1/2008
Posts: 11,142
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Susan,

That definitely helps.  I'll start checking the PM button from now on.

Thanks for the tip!

Jen

Date Posted: 1/2/2008 10:25 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I usually check the pms when I have a bunch of orders come it at once.  It's an easy way to see if any are doubled up. But you still have to download the address for both books to mark them both mailed.  You only have to actually print out one label. If you use the printed postage make sure you add the weight of the 2nd book to get the right postage amount.  And remember if you are using stamps-make sure if the 2 books together + packaging are over 13oz it has to be handed to a postal worker.

patticom - ,
Date Posted: 1/4/2008 3:57 AM ET
Member Since: 11/3/2007
Posts: 416
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General: The REQUESTOR is the one who "bundles" the book requests together into a bulk request, using the "Order More From Member" option during the process of requesting a book.

 

This doesn't work all the time, though.  I've done this at least three times, and NEVER did it "bundle" the books into one order.  Each time I pm'd the receiver to let them know they had a multiple order, though, just to be courteous.  :)  I'm guessing it only bundles if you order more at the exact time you accept the request...???  But I thought one of the times I did it that way too.  My advice is to print them all first--wasting a piece of paper is cheaper than the extra $2+ it would cost you to mail another book separately.  Or you could maybe save them to a file and look at them all on your screen first, if you have the time to mess with it that way (it shows as "printed" as soon as you open the PDF(?) file for printing).

Date Posted: 1/4/2008 8:11 AM ET
Member Since: 1/1/2008
Posts: 11,142
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My issue was that I listed my 200+ books and one person had wished for 2 of them, so they accepted both wishes, but it didn't bundle them.  I guess it doesn't do that for wishes?  This person probably didn't even realize that I was the "seller" for both books she was wishing for.

It's not a huge deal.  I was just curious if I was missing something!  I'll just print them out before I package them just to be sure there isn't a multiple order in there.

Jennifer

Date Posted: 1/4/2008 9:20 AM ET
Member Since: 9/11/2005
Posts: 905
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With situations like this, I usually bring up the "print" screen for both books, but only print one address and print page 2 for both requests on the front and the back of one page of paper---I pack that in with the books but only use one address label.  The advice on weighing the combined package is good, too---I find that trusting the estimated postage due in general isn't reliable---almost more often wrong than right, so BUY YOURSELF A POSTAL SCALE!!!   You won't have postage due nor be paying too much for shipments, either.



Last Edited on: 1/4/08 9:20 AM ET - Total times edited: 1