Discussion Forums - Questions about PaperBackSwap Questions about PaperBackSwap

Topic: Question

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
  Unlock Forum posting with Annual Membership.
Subject: Question
Date Posted: 3/25/2008 2:31 PM ET
Member Since: 2/21/2008
Posts: 4
Back To Top

Is there a way to tell who you are ordering from? Is there a feedback system to see if they have decent feedback? Just wondering. I ordered a book on 3/2 and still have not rec it, although it was supposedly mailed on the 3rd. PM got no response. Just wondering if there was a feedback system in place.

Date Posted: 3/25/2008 2:34 PM ET
Member Since: 3/6/2008
Posts: 341
Back To Top

I was wondering this same exact thing!!!! I can't wait to get an answer! I would love to be able to leave Feedback for some people who are very good about sending books out! That would be a good feature!

Date Posted: 3/25/2008 2:36 PM ET
Member Since: 7/7/2007
Posts: 4,815
Back To Top

Brenda--

There is no feedback or rating system, except for those using Box-O-books -- boxers have a feedback system of their own.  PBS relies heavily on members reporting "bad" swappers by using the "received with a problem" feature, so that habitual offenders can be weeded out.  Overall, however, the majority of swappers are good ones, in my experience.

It isn't usual for books sent via Media mail to take several weeks to arrive, depending on how far they have to travel, which is why the system allows 26 days before marking items as "lost in the mail".  If the book doesn't arrive, you'll get your credit back automatically.  Try to be patient, and your patience will be rewarded.

Cheers,

Catt

 



Last Edited on: 3/25/08 2:38 PM ET - Total times edited: 1
Date Posted: 3/25/2008 2:39 PM ET
Member Since: 10/21/2007
Posts: 3,430
Back To Top

There is no feedback feature, unless the member is a boxer.  Even if you are not a boxer, you can view their boxer transactions feedback.  If you want to know who you are ordering from, you can click PM and then you can click on the person's name to see if they have a profile.  Sometimes, if the profile shows that the member has forum posts, I will do a search of the nickname on the forums.  (OK, so I'm a little OCD!!)

Date Posted: 3/25/2008 2:42 PM ET
Member Since: 8/23/2007
Posts: 26,510
Back To Top

When is the book scheduled to go lost? MM can take 3-4wks to arrive.  Especially if it's going cross country.  I wouldn't worry about it yet.  It's only been 21 days and there was a Holiday in there. Granted it was a Sunday holiday but still-Easter cards and gifts. 

Date Posted: 3/25/2008 3:09 PM ET
Member Since: 11/13/2005
Posts: 510
Back To Top

There is a way to find out who you are requesting from - once you make the request, you will see a "pm" button on the request, click on that you you will see who it is.  You get 1 hour "remorse" before they are informed of your request, so you can cancel if you like - or PM them from that screen and bypass the remorse period.

There is a feedback system in place - but you can't see it, only the system admins can.  Unless the person is participating in the box-of-books program, in which case you can see their BOB feedback if you like.

Date Posted: 3/25/2008 4:31 PM ET
Member Since: 7/31/2007
Posts: 2,690
Back To Top

I hate to be the one that always adds this but, in addition to what the ladies have said...if the book is coming from Hawaii or Alaska the book may actually go lost before it shows up....I've had several from Alaska and one from Hawaii and they all went lost or came in the very last day.

Subject: Question
Date Posted: 3/25/2008 4:45 PM ET
Member Since: 2/21/2008
Posts: 4
Back To Top

I realize that media mail can take awhile, but the fact that the PM was not answered raised a red flag to me.

Date Posted: 3/25/2008 5:07 PM ET
Member Since: 8/23/2007
Posts: 26,510
Back To Top

How long ago did you PM them?  Some people only come on every few days or once a week.  Is their account on vacation hold?  They could be ignoring the PM for now because once the book is mailed it's out of their hands and they are waiting to see if the books goes lost.