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Topic: quick credit fee

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Subject: quick credit fee
Date Posted: 9/14/2012 1:32 PM ET
Member Since: 2/11/2011
Posts: 3,071
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Right as I was printing the order, the order itself got canceled.  But I was charged for the fee. The website didn't give me the money for it back. How do I get it back?

Date Posted: 9/14/2012 1:40 PM ET
Member Since: 1/17/2009
Posts: 10,178
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You should use the "Contact Us" link at the bottom of the page to send an email to site admins.

Date Posted: 9/14/2012 9:48 PM ET
Member Since: 8/23/2007
Posts: 26,510
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That shouldn't be possible.  I would contact PBS about this.

Date Posted: 9/15/2012 2:40 AM ET
Member Since: 8/26/2006
Posts: 9,354
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Go to the bottom right corner of any page here.  Under "company" click on "contact us" then use the Feedback option (not the e-mail).