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Topic: quick question--small tear on page

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Subject: quick question--small tear on page
Date Posted: 11/12/2012 10:55 PM ET
Member Since: 9/8/2012
Posts: 54
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I have a paperback that has been requested by another member that when I relooked at it, I notice a small tear on one of the pages, therefore unpostable.  I take it I should just deny the request.  Is there anyway to PM the member to state I will send it to them for no credit...Not sure what to do.

Date Posted: 11/13/2012 10:21 AM ET
Member Since: 5/25/2010
Posts: 262
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Once you have a transaction in progress, you should have a PM button available to you (near the top right on the transaction box, I think I remember?). I think it would be fine to PM and ask them whether they want the book for no credit, since it is unpostable. Give them a deadline to respond. ("If I haven't heard from you by Thursday, I'll just cancel the request.") I would make that deadline fairly close if there are other copies listed in the system (and they could therefore get the book from someone else fairly quickly).

There is a bit of a problem with the canceling, though. If you just cancel the request and there are other books in the system, their request will automatically go to another person — which would be nice to avoid. So the requestor will need to cancel their request, then you will need to remove the book from your shelf. It is quite possible that the requestor won't want to do the canceling, though. (I don't know how negative it is on your account to cancel a book request — it obviously isn't terrible, but it obviously isn't a positive, either.) In that case you should cancel and let the request go on to someone else, and not send her the book, I would think.

Date Posted: 11/13/2012 11:57 AM ET
Member Since: 8/16/2007
Posts: 15,186
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I take it your request is still in the still have to accept it phase so there is no PM button?

The best option is to just deny the request so that you don't tie up their request with an unpostable book that they might not want.

It is possible they would want the book if the damage is minor and it is free. In order to offer it, you would have to accept the request, select a mail by date, and then, there will be a PM button. You would want to give them a date that they should accept the offer or say no so that you can cancel before it times out.

Date Posted: 11/13/2012 12:47 PM ET
Member Since: 7/13/2009
Posts: 1,638
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if the tear is less than an inch, it is still postable.

 

Date Posted: 11/13/2012 1:18 PM ET
Member Since: 8/16/2007
Posts: 15,186
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No, Khrisine it is not. The one inch tear is ONLY for covers. Pages cannot have any tears at all.

Date Posted: 11/13/2012 1:19 PM ET
Member Since: 8/26/2006
Posts: 9,325
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If the tear is less than an inch, it is still postable.

That's true if the tear is in the cover.  But the rules say no torn pages.

 

Date Posted: 11/13/2012 1:51 PM ET
Member Since: 1/17/2009
Posts: 9,709
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If the tear is to a non-text page, then the whole page can be neatly removed from the book, and the book becomes postable again.

Otherwise, just cancel the transaction. There is absolutely no penalty to canceling a trasaction, that's why there is a cancel button. If you start canceling lots of transactions, I suppose PBS might take a look at your account ... but believe me, they have way better things to do than go investigate why a book order gets canceled. They don't care and there is no penalty. if they cared, then they woudln't have made a cancel button, they would make you PM them every time something happens.



Last Edited on: 11/13/12 1:52 PM ET - Total times edited: 1
Date Posted: 11/13/2012 2:27 PM ET
Member Since: 9/8/2012
Posts: 54
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Thanks for the replies...I will just deny the request...