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Topic: RC that I just turned down

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Subject: RC that I just turned down
Date Posted: 6/30/2011 6:13 PM ET
Member Since: 10/24/2008
Posts: 1,376
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I jsut got an RC that blew me away.

I will not accept books currently in a smoking household

I will not accept books with tears, water damage or in bad condition

I will not accept books with small print

Since I don't smoke and the book was in great conditon those two were fine, but the third one blew me away. I've never seen a RC like this. I turned it down. I certainly don't want to get a RWAP because they didn't like the print size.

Date Posted: 6/30/2011 6:16 PM ET
Member Since: 8/23/2007
Posts: 26,510
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They should reword it to say "large print" and then make an effort to request large print books.  Sometimes Lrg Print books share ISBNs with non-lrg print editions. 

But the way it's worded is too subjective. 

Date Posted: 6/30/2011 6:56 PM ET
Member Since: 6/4/2007
Posts: 2,941
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I agree. Depending on the books you read, one member's "small print" might be another's standard size. Hopefully at some point a declining Sender suggests a rewording in their reason for refusing the request.

Date Posted: 6/30/2011 7:29 PM ET
Member Since: 8/19/2007
Posts: 4,219
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There's also LARGER Print books, which is confusing, as they say on the book LARGER print, but they're not considered LARGE print books (and really they aren't), just that the print is larger than SMALL print.  Confused?  I was.  LOL. Pat

Date Posted: 6/30/2011 8:07 PM ET
Member Since: 12/28/2006
Posts: 14,167
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I agree with Mary, that member is probably trying to order Large Print books. 

Unfortunately (as demonstrated by your confusion and response) that wording is unlikely to get the results they are hoping for.

Scott (scalta) - ,
Date Posted: 6/30/2011 8:41 PM ET
Member Since: 2/20/2010
Posts: 723
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Last Edited on: 7/15/11 2:36 AM ET - Total times edited: 1
Date Posted: 6/30/2011 10:05 PM ET
Member Since: 12/10/2009
Posts: 2,456
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I would decline with a giggle tho.

Date Posted: 7/1/2011 9:27 AM ET
Member Since: 8/10/2005
Posts: 4,597
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Agreed, I'd decline too...well, I would decline because of the smoking thing (I don't, but my son who lives with me does)...but if it was just the one line about 'no small print' I would decline because it's a subjective statement.

Cheryl

Date Posted: 7/1/2011 9:55 AM ET
Member Since: 11/14/2010
Posts: 220
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There's large print (16 points or more), there's regular print (10 points or so), and then there's the print that they used in the new Twain autobiography (8 points) and most Bibles (varies, but 8 points is probably about right).

That said, I would turn it down, with a PM to the requestor saying that she needs to specify what she means by "small".

Date Posted: 7/1/2011 10:15 AM ET
Member Since: 6/9/2011
Posts: 27
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yikes!

Date Posted: 7/1/2011 12:48 PM ET
Member Since: 10/1/2006
Posts: 846
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Yikes is right. Crazy RCs seem to be more common these days. If you are allergic to smoke or pet dander, I get it. If you really want your hardcovers to have dust jackets or your mail gets wet and you need a book wrapped in plastic, I'm with you.

Beyond that, I begin to think the person is difficult and I don't want to chance an RWAP.

mistie -
Date Posted: 7/1/2011 1:16 PM ET
Member Since: 9/27/2007
Posts: 2,017
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hmm - maybe if I was in a snarky mood I would have responded with:

* I will not mail books to this member.

If I was in a kinder mood - i would still decline, but, maybe take the time to let the member know "small print" is subjective.

There have been books I have looked at and put back on the shelf after seeing that "smaller print". I can read it, it just seems like "work". I would never consider an RC for this.

Date Posted: 7/1/2011 2:49 PM ET
Member Since: 12/28/2006
Posts: 14,167
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I can understand the members point, from what we hear not all the 'official' Large Print books in the system are properly designated.  It's a bit confusing for both requesters and posting members.  But the wording of that RC isn't going to help much.

Date Posted: 7/1/2011 5:20 PM ET
Member Since: 11/30/2007
Posts: 4,953
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hmm - maybe if I was in a snarky mood I would have responded with:

* I will not mail books to this member            LOL Mistie!!!

Sounds like she may be a new member since she uses the words suggested by PBS -- " I will not". Or else she doesn't read the forums because most of us use different wording.  " I will not" sounds too demanding and aggressive.

You may want to pm her back and suggest that she reword her 3rd request. It is too subjective and doubt if anyone would want to send her any books with the words she has on no small print. Agree with others that she is looking for Large Print.

 

Date Posted: 7/1/2011 7:39 PM ET
Member Since: 2/5/2007
Posts: 30,800
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I actually LIKE it when they use, "I will not".  There is no grey area with that.  I hate seeing a RC that says "I prefer". 

I don't quite understand the upset over any RC.  The site allows them, all of them.  If your book doesn't fit, you don't understand it or you just don't want to send, then refuse and move on to the next requestor. 

Date Posted: 7/1/2011 8:28 PM ET
Member Since: 10/1/2006
Posts: 846
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I don't get upset by RCs. I think most people mean well. 

The funniest PM exchange I ever had on the condition of a book was in reference to a book I requested. After I accepted, the sender PM'd me and said the book had been "bedazzled" and wanted to know if that was that okay. (Someone had stuck little rhinestones all over the cover.) I said sure, send it. LOL -- I'm guessing that is nowhere in the PBS guidelines.

Date Posted: 7/1/2011 9:26 PM ET
Member Since: 9/8/2009
Posts: 613
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Ha! Bedazzled!

I think I'd have to prop it up on my dresser because it would make me laugh every time I saw it!

Date Posted: 7/2/2011 12:33 AM ET
Member Since: 8/16/2007
Posts: 15,185
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I guess I am not reading into it as much as everyone else to see the subjectiveness of it, she says she will not accept small print books, which means she only wants large print books, which are a well defined subset of books. If my book was not a large print book I would turn it down. If she had requested a book that wasn't a large print book I would politely mention it in the RC denial "Book does not meet RC for "will not accept small print", you have requested a book that is not large print. If you meant to request and receive a book that is not large print, then you should turn off your RC or precisely define what size print you do want to receive."

Date Posted: 7/4/2011 4:29 AM ET
Member Since: 6/9/2011
Posts: 27
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bedazzled is the funniest unexpected alteration ever! did the bedazzling improve the cover? i'm dying to know!

Date Posted: 7/4/2011 10:23 AM ET
Member Since: 8/10/2005
Posts: 4,597
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I used to just decline those without comment (a . in the comment) but now have started putting, "I will not accept requests with RCs that have subjective requirements." I figure if people don't read the forums, they may not realize just how open to interpretation some of those terms are.

Cheryl

Date Posted: 7/12/2011 9:04 PM ET
Member Since: 7/8/2009
Posts: 223
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It's interesting that this topic has come up.  I came into a pile of books via freecycle, and while posting the books, I noticed many, many RC's that were as long as the Gettysburg address!  I understand about the allergies and all, but good grief --  I was snarly and actually replied that when I see RC's that are as long as the Gettysburg Address, I will, on principle, decline the request.  I also let the person know that if they want a new book I suggest they purchase it from their local bookstore.  The kindness and graciousness of those in the community are wonderful, and  most folks are happy to get the book.

Date Posted: 7/12/2011 10:11 PM ET
Member Since: 1/17/2009
Posts: 9,664
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I was snarly and actually replied that when I see RC's that are as long as the Gettysburg Address, I will, on principle, decline the request.  I also let the person know that if they want a new book I suggest they purchase it from their local bookstore.

I find this response to be neither kind or gracious.

Sorry.

Also, I am not sure what the principle is that you are standing up for?

It is particularly rude to suggest people go look in a bookstore if they have RCs, IMO, because frankly, you don't speak for me or anybody else on this site who are perfectly OK with fulfilling people's RCs, even if they want "like-new". You only speak for yourself and your own copy of the book, so the thing you should answer is "My copy is not like-new. Sorry" and let it go at that.



Last Edited on: 7/12/11 10:16 PM ET - Total times edited: 1
Date Posted: 7/12/2011 10:44 PM ET
Member Since: 8/16/2007
Posts: 15,185
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but good grief --  I was snarly and actually replied that when I see RC's that are as long as the Gettysburg Address, I will, on principle, decline the request.  I also let the person know that if they want a new book I suggest they purchase it from their local bookstore.  The kindness and graciousness of those in the community are wonderful, and  most folks are happy to get the book.

Well said Sara. I find it rude and rather arrogant when people tell requesters that they should go buy a book new because they have RCs. Just because you (general person who doesn't want to meet RCs) doesn't/won't/can't meet the RC doesn't mean there aren't plenty of us that are willing, able and very happy to meet the RC. YOU can't meet the RC and that is the only thing you can say, don't try speaking for the rest of us on the site when you feel like getting snarly because you don't speak for the rest of us on the site when you say you won't accept the RCs.

Date Posted: 7/13/2011 10:36 AM ET
Member Since: 8/18/2005
Posts: 7,977
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 I also let the person know that if they want a new book I suggest they purchase it from their local bookstore.

Completely rude and uncalled for response.

It's their credit, their money, they should be allowed to ask for what ever they want. That's what RC's are for.

 

Date Posted: 7/13/2011 2:37 PM ET
Member Since: 7/19/2008
Posts: 15,384
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The whole point of the RC is for us to have the ability to turn it down without any guilt.  Or later contact.  I'm happy when someone turns my RC down with a reason.  I'm not happy when they are rude about it. 



Last Edited on: 7/13/11 2:38 PM ET - Total times edited: 1