Discussion Forums - Questions about PaperBackSwap Questions about PaperBackSwap

Topic: RE: Comments for the PBS site...?

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
  Unlock Forum posting with Annual Membership.
Subject: RE: Comments for the PBS site...?
Date Posted: 4/17/2009 3:54 AM ET
Member Since: 1/12/2009
Posts: 262
Back To Top

When a person marks a book received, there is a space on the page to make comments for the PBS club,  things you would like them to know about the transaction or the book, I think.  How do other members use this spot, or do you bother?  I was so pleased with the books I received, and  wanted to give positive remarks for the senders.  Is this appropriate use or what would you put there?   

Date Posted: 4/17/2009 7:54 AM ET
Member Since: 8/23/2007
Posts: 26,510
Back To Top

I usually leave it blank unless the books were very badly packaged or something.  THey don't look at those unless there's a complaint made about someone or someone has what appears to be a high number of RWPs against them.  I suppose you could put how happy you were with the  transaction incase this person is ever investigated by PBS.

Date Posted: 4/17/2009 8:54 AM ET
Member Since: 8/31/2008
Posts: 2,608
Back To Top

I often fill this out with praise for the sender.  If the book was particulary well-wrapped, I note it here.  If the book is in wonderful like-new condition, I note it here.  If the book arrived amazingly fast, I note it here.  I figure, there there are enough complaints, I want PBS to know when things go well, especially when they go very well.

Geri (geejay) -
Date Posted: 4/17/2009 9:21 AM ET
Member Since: 9/2/2008
Posts: 9,094
Back To Top

I'm with Valerie, I do the same thing.  I always mention well wrapped, especially this past winter when things were very wet here.

Date Posted: 4/17/2009 11:34 AM ET
Member Since: 12/29/2008
Posts: 6,378
Back To Top

I do the same.  I also use the space for the times when I have received RWAP books because of USPS damage (when it's clear it was not the sender's fault) just to make it clear that the mangled book didn't start out that way.

Date Posted: 4/17/2009 12:35 PM ET
Member Since: 1/15/2007
Posts: 1,410
Back To Top

I use it rarely, and for stuff that PBS really should know.

I have used it to note -

When scotch tape was used but there was no damage & I alerted the sender

When the sender sent a second book, just because they thought I might like it

When a package arrived with absolutely no postage on it

Date Posted: 4/17/2009 1:05 PM ET
Member Since: 6/5/2007
Posts: 2,507
Back To Top

I usually use it to note if there were two books in the package (either I ordered two, or there was a deal) so they know why the postage was higher than one would expect.

I can't think of any other situations I've noted anything in the comment box.

Date Posted: 4/18/2009 1:24 AM ET
Member Since: 1/12/2009
Posts: 262
Back To Top

I see that most of us are on the same page, so to speak.  I figured they would get plenty of complaints they needed to know, so why not say what is good about a transaction too?   Another thing I do is PM the other member, if they are the sender or the receiver, just to touch bases with a brief comment.  A few times they have not replied, but that is OK, I just like to make contact.    :)    D.    

Wonder if I should be doing that?



Last Edited on: 4/18/09 1:59 AM ET - Total times edited: 1
Date Posted: 4/18/2009 2:17 AM ET
Member Since: 12/9/2007
Posts: 9,601
Back To Top

gardngal - I do that, too.  It doesn't matter if they PM back.  Sometimes I make "helpful" suggestions on how to better wrap their books, but I also make sure to thank those that do a great job of wrapping.  I put those comments in the comments for PBS section as well.  No point in just putting bad stuff in.  The good stuff should be noted and it isn't a big deal if it's never seen.

Ruth

Date Posted: 4/18/2009 8:41 AM ET
Member Since: 8/10/2005
Posts: 4,599
Back To Top

I almost never use it. The few times I have used it is when I bother to fill out the postage and wrapping information thing--and that's only when there's a problem. (For example, the person said they mailed it on 3/1, and I didn't get the book til 2 days before it was due to go lost because the metered postage sticker actually indicates that they didn't mail it until 3/20.)

Saying good things is fine, but I'm really not sure what good it does or if PBS even saves or archives those comments. I would think if it were RWAP, yes, or long discrepancies between the clicked on mailed date and the actual mailed date--they need to save those to flag accounts. But considering that there were almost 60,000 books mailed just in the last 7 days (according to Pulse of PBS) I just can't see how they would have space to archive every comment.

Cheryl

Date Posted: 4/18/2009 5:33 PM ET
Member Since: 1/12/2009
Posts: 262
Back To Top

That is a good point, Cheryl.  But like Ruthy says, if they can save all the bad stuff, why not the good, too?  Maybe a sender got dinged on one or two books, but it gets balanced out by several good comments?  Do they keep track of us?  YIKES!   D.

Date Posted: 4/18/2009 5:40 PM ET
Member Since: 1/12/2009
Posts: 262
Back To Top

If a book is messed up by USPS, like Christine posted above, it becomes yours forever, right?  You will not be able to repost it after reading it because it will no longer meet the PBS rules.  So  you can't get any credits back , I guess.     BUMMER!  :(         

 

Guess I didn't think about commenting on the wrapping itself.  So far they've all been good - lucky me.   If we get tired of the same ol' same ol', is it OK to use something more interesting than plain white paper?        D.

Date Posted: 4/18/2009 5:44 PM ET
Member Since: 1/12/2009
Posts: 262
Back To Top

>>>I almost never use it. The few times I have used it is when I bother to fill out the postage and wrapping information thing--and that's only when there's a problem.<<<<<

Hmmmm, that isn't a requirement for PBS records, then?   Still learning many things!!!     D.

Date Posted: 4/18/2009 5:59 PM ET
Member Since: 1/29/2006
Posts: 54,837
Back To Top

Saying good things is fine, but I'm really not sure what good it does or if PBS even saves or archives those comments.

My thoughts on this are that they probably aren't looking at all unless there's a pattern or a specific issue going on.  I would think seeing both the good and the bad would be helpful in determining if a particular member has been a constant problem or is just experiencing an unusual issue. 

That being said I hardly use it at all, lol.