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Topic: RWAP missing cassette?

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Anissa (WVgrrl) - ,
Subject: RWAP missing cassette?
Date Posted: 1/29/2010 8:26 PM ET
Member Since: 1/16/2009
Posts: 432
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I ordered and received a set of books on tape. The box clearly indicates that the book is on seven tapes, but I received only six. I need to mark this RWAP, but I'm not sure which reason I should choose. Any suggestions?

(I clicked on the Live Help link, but there is apparently no one available right now.)

Date Posted: 1/29/2010 8:31 PM ET
Member Since: 8/16/2007
Posts: 15,186
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Live Help is one of the area's the site is having problems on right now.

You would select RWAP-damaged by sender since it left the sender's hands in unpostable condition.

Anissa (WVgrrl) - ,
Date Posted: 1/29/2010 8:56 PM ET
Member Since: 1/16/2009
Posts: 432
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Thanks, Melanie. I hadn't really thought about damage = unpostable. I'll go mark it right now.