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Topic: RWAP Question

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Subject: RWAP Question
Date Posted: 5/24/2009 10:20 PM ET
Member Since: 6/29/2007
Posts: 17,379
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I received this book yesterday and it had stiff pages and appeared to have water damaged along the long edge of the book.  I sent a PM requesting my credit back. 

Please take a look at the pictures below and tell me if you think the wrinkles could have been caused by a bookholder.


Date Posted: 5/24/2009 10:33 PM ET
Member Since: 8/27/2008
Posts: 687
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that IS water damage

and to be honest- is that mold/mildew???

send a link for them to the pics if they balk at returning your credit

there is NO - i repeat NONONO- way they could have missed that


Date Posted: 5/25/2009 1:23 AM ET
Member Since: 12/9/2007
Posts: 9,601
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Definitely looks like water damage.  All through the book!  It should feel like the pages have thickened up and they are stiff and a little tough.  I'm so sorry that this happened to you - be sure to PM them with a link to the picture, maybe a link to the help documents about water damage not being postable, and a request to PM you back within a week.  It helps if you do this through the PM part of the PBS survey you fill out when you receive a book.


Date Posted: 5/25/2009 1:30 AM ET
Member Since: 5/18/2007
Posts: 13,223
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No way was that caused by just fingers. That is definitely water damage!

Date Posted: 5/25/2009 2:57 AM ET
Member Since: 5/29/2007
Posts: 4,800
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It looks like that book got soaked somewhere along the line (bathtub reading maybe? LOL) and then allowed to dry out.   I sure hope you get your credit back Mary!