Discussion Forums - Questions about PaperBackSwap Questions about PaperBackSwap

Topic: To RWAP or not to RWAP - that is the question

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
  Unlock Forum posting with Annual Membership.
Subject: To RWAP or not to RWAP - that is the question
Date Posted: 5/29/2011 10:18 PM ET
Member Since: 2/2/2010
Posts: 1,206
Back To Top

Okay, I received a book today with slight water damage, a few wavy pages, certainly readable but not postable by the rules.  It was a plastic bubble wrapper so I assume it didn’t happen in transit.  The sender is not new, member since 2009.  I feel mean WRAPing.  It is summer and I can set this aside as "a read by the pool book".  But is it doing an injustice to the system not mark it?  Should I mark it damaged and say I do not wish to get my credit back?  Or should I mark if good and PM them to mention the damage?  What would you do?



Last Edited on: 5/29/11 10:26 PM ET - Total times edited: 1
Date Posted: 5/29/2011 10:25 PM ET
Member Since: 8/26/2006
Posts: 9,336
Back To Top

It's a RWAP.  There's no way to measure a little big of water damage (like there is with the length of a tear on the cover) so zero water damage is allowed.  It's not mean to RWAP -- think of yourself as protecting the next member who places an order.  One RWAP won't hurt the sender's record, but if he regularly sends water damaged books and people don't mark them RWAP, the problem could go on for a while, since there is no record established.

Whether you ask for your credit back is your decision, but since you can't repost the book, you'd be justified in requesting a refund.

And if the sender responds in a way that satisfies you, you can submit follow-up in your transactions archive that the problem was resolved by the sender.

 

 

Date Posted: 5/29/2011 10:31 PM ET
Member Since: 1/22/2011
Posts: 2,398
Back To Top


Last Edited on: 5/30/11 1:13 PM ET - Total times edited: 1
Date Posted: 5/29/2011 10:33 PM ET
Member Since: 1/22/2011
Posts: 2,398
Back To Top


Last Edited on: 5/30/11 1:13 PM ET - Total times edited: 1
Date Posted: 5/29/2011 11:31 PM ET
Member Since: 1/1/2009
Posts: 1,924
Back To Top

It is RWAP and I don't really see it as a choice... you should mark it as such. However asking for a credit back is up to you! Please though, protect the club and mark it as it should be marked. A long time member should know better and really if they just missed this one thing it will not harm them as no one is perfect and PBS knows that.

 

 All the best,

 Kim C.

Date Posted: 5/30/2011 12:37 AM ET
Member Since: 8/17/2009
Posts: 1,588
Back To Top
If it's clearly water damage, wrap it and request your credit. But how certain are you that it's water damage? Your description wasn't detailed, just said wavy pages. If there is distinct liquid line and stiffness in the texture, then it's definitely liquid and I agree with others that you should WRAP it. But if it's a new-ish mmpb, and general waviness, then consider whether it might not be water damage, but merely poor quality paper reacting to humidity and moisture in readers' skin. You can find books like that new in bookstores.
Date Posted: 5/30/2011 2:25 AM ET
Member Since: 7/19/2008
Posts: 15,446
Back To Top

I'll not RWAP on books that look like wet fingers.  And I will RWAP on textured water damage.  I'm quite willing to RWAP.  But I really hesitate before I will RWAP and ask for the credit.

My theory is that I'm doing it for the good of the club. 

Date Posted: 5/30/2011 8:33 AM ET
Member Since: 2/13/2007
Posts: 2,272
Back To Top

If it's clearly water damage, wrap it and request your credit. But how certain are you that it's water damage? Your description wasn't detailed, just said wavy pages. If there is distinct liquid line and stiffness in the texture, then it's definitely liquid and I agree with others that you should WRAP it. But if it's a new-ish mmpb, and general waviness, then consider whether it might not be water damage, but merely poor quality paper reacting to humidity and moisture in readers' skin. You can find books like that new in bookstores.

I so agree with the quoted member! Last night I left the book I was reading on our 3 season porch during a rain storm...the book was not touched by rain, but it was very humid. As a result, the cover curled up and the pages got that wrinkly look but they were not water damaged. But I will bet you dollars to donuts that if I mailed it out riight now I would get RWAPed for water damage when there is in actuality no water damage but humidity affected cheap paper. What I will do is iron the pages on a low setting to try and undo the look of water damage because I am afraid that people cannot/will not differentiate between books that have actually gotten wet and those affected by humidity. I understand others frustration when they have mailed out a brand new book and then get RWAPed for water damage that isn't...this is becoming a real problem too!



Last Edited on: 5/30/11 8:34 AM ET - Total times edited: 1
Date Posted: 5/30/2011 10:04 AM ET
Member Since: 5/15/2005
Posts: 1,328
Back To Top

I agree that not all wavy pages are caused by water damage. We've had really high humidity this past week and when we're at work or away, we don't turn our AC at home on. A  book I was reading that was sitting on an end table inside my home had wavy pages when I picked it up this weekend. It didn't have them when I received it from another member on this site. And it didn't have them when I started reading it. I'm going to try setting it under a heavy speaker to try to straighten the pages before I list it. (I never tried ironing the pages but maybe I will if this doesn't work). 

I've also noticed that some books are susceptible to wavy pages. I think every Warner Forever paperback I ever purchased, new or used, had wavy pages. Some copies of Marie Force's books (published by Sourcebook) at Barnes and Noble looked like someone dropped them in a bathtub. I didn't buy them, instead I ended up requested one through pbs, and sure enough, it arrived with wavy pages.



Last Edited on: 5/30/11 10:14 AM ET - Total times edited: 1
Date Posted: 5/30/2011 10:35 AM ET
Member Since: 8/23/2007
Posts: 26,510
Back To Top

I mark RWP even if I don't aks for my credit back.  I only ask for my credit back, if a book is really, really bad like falling apart or too badly stained to trade elsewhere.  I do bookmooch and the Damaged Books Virtual Box so I have other trading options for slightly damaged books. But I RWP  incase this person has a pattern of sending bad books.  One RWP won't hurt them if they normally send good books and they just didn't notice the damage on this one.  But that RWP can help get rid of a bad sender.

Date Posted: 5/30/2011 4:57 PM ET
Member Since: 1/22/2008
Posts: 689
Back To Top

Definitely make sure it's water damage. I won't post Magic Tree House paperbacks because they are always wavy from poor binding, but someone could think it was water if they didn't look for the water line or texture change.



Last Edited on: 5/30/11 6:22 PM ET - Total times edited: 1
Date Posted: 5/30/2011 5:50 PM ET
Member Since: 8/19/2007
Posts: 4,271
Back To Top

I don't have a problem with wavy pages from high humidity, or poor paper quality of some paperbacks, as it's fairly consistent throughout the books.  I don't post books with 'wet finger damage' though (which sometimes is a shame as they'll be WLd).  I pick up books at thrift stores, and sometimes when I get them home I find the 'wet finger damage'.  Pat

Date Posted: 5/31/2011 9:45 AM ET
Member Since: 6/21/2007
Posts: 2,015
Back To Top


Last Edited on: 2/2/15 4:47 PM ET - Total times edited: 1
Sianeka - ,
Date Posted: 5/31/2011 12:41 PM ET
Member Since: 2/8/2007
Posts: 6,630
Back To Top

If it is truly water-damaged, you should mark as RWAP.  Credit refund request is up to you, but problem transactions should always be marked as such in the system.  That isn't being "mean" -- it is merely supplying a truthful recording of the transaction situation.  You received a book with a problem, and that's what happened, and that's what RWAP means. 

And it won't really affect the Sender, except: 

a) it may serve as a reminder to them to check their books more carefully before sending
b) if they have a habit of sending problem books

Both cases being served positively by you marking the problem swap as RWAP...



Last Edited on: 5/31/11 12:42 PM ET - Total times edited: 1