Discussion Forums - Questions about PaperBackSwap Questions about PaperBackSwap

Topic: Received an ARC book.....

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
  Unlock Forum posting with Annual Membership.
Subject: Received an ARC book.....
Date Posted: 11/27/2007 7:11 PM ET
Member Since: 3/11/2007
Posts: 52
Back To Top

and I do not want ARC books.  Aren't they against the rules?  Am I suppose to mark this book received with a problem?  This makes me so angry because I have wasted a credit for a book that I would have never requested knowing that it was an ARC and on top of that, I cannot post the book!  I feel like this is really, really unfair.  I know that I can contact the sender and request a credit back but I really have doubts that I will get the credit back from them.  I do not have that many credits and I would not have spent one of them on an ARC.

Date Posted: 11/27/2007 7:17 PM ET
Member Since: 1/11/2007
Posts: 1,534
Back To Top

Tammy,

I'm sorry you received an ARC.  Definitely mark the book "Received with a problem," because ARCs are not allowed to be posted on PBS.  Contact the sender and request that they return your credit. 

Date Posted: 11/27/2007 7:20 PM ET
Member Since: 3/11/2007
Posts: 52
Back To Top

When I try to mark it received but with a problem, I have to select a "problem".  Should I select that the wrong book was received.  None of the options really seem to fit.

Date Posted: 11/27/2007 7:23 PM ET
Member Since: 1/11/2007
Posts: 1,534
Back To Top

Yes, mark it "wrong book." 

Date Posted: 11/27/2007 8:43 PM ET
Member Since: 5/19/2006
Posts: 7,886
Back To Top

ARC's are definitely against PBS rules.  R&R should know about that.  I would definitely let them know.

Date Posted: 11/27/2007 8:46 PM ET
Member Since: 7/12/2006
Posts: 183
Back To Top

Stupid question time.....what's wrong with an ARC? I know it's against the rules to post them, but I don't understand why they are bad.

 

Nevermind...found my answer in the help section...although I've never had a problem with an ARC, so if anyone wants to get rid of some...lol



Last Edited on: 11/27/07 8:51 PM ET - Total times edited: 1
Date Posted: 11/28/2007 6:22 AM ET
Member Since: 8/2/2005
Posts: 405
Back To Top

Lori, if you don't have any problem reading ARC's you may want to check out the "Book Bazaar" discussion section. Lots of folks offer their ARC's there free with orders or as giveaways. :)

Date Posted: 11/28/2007 8:59 AM ET
Member Since: 4/22/2005
Posts: 5,556
Back To Top

Supposedly ARCs are not allowed to be sold, etc because they are like a draft of a book and may not be the final copy. However, my local used book store sells ARCs and so do many others. I don't mind them either but you can't post them here for a credit. I would report them.

Date Posted: 11/28/2007 12:09 PM ET
Member Since: 3/25/2007
Posts: 369
Back To Top

ARCs are not sold on "real" book sites (by real, I mean Amazon, B&N, etc as opposed to eBay, where you can buy books) for two reasons - the first one in simple courtesy.  ARCs are sent out by publishers to be reviewed so that when the book comes out, they have that good old "advance praise" to help sales.  The publisher and author do not get paid for these books. 

The first reason created the second reason - when those "real" book sites negotiated to be able to incorporate re-sales into their online sales, publishers were offered a cut of those re-sales and promised that ARCs would be disallowed.  If they WERE allowed, it sets up a Catch22 for the publisher, who is now getting paid for the sale of something they expressly DO NOT get paid for.

As a final thought, it's also considered kinda "bad manners".  Not by us, but by the guy who got it for free and then turned around and sold it.  Most ARCs don't get out into the marketplace that way, they tend to be dumped at resale shops, but it's the impression that matters.

MOST ARCs are exactly the same as the final publication these days.  More commonly different are galley proofs (I'll let that go without railing about GPs!).  PBS's reasons are probably based on the idea that ARCs are sometimes substantially different than the final product.  Even if most aren't, the ones that are different are reason enough for the rule.

Date Posted: 11/29/2007 10:23 AM ET
Member Since: 3/11/2007
Posts: 52
Back To Top

Well, it has been a couple of days now and I have not received any response from the private messages sent to the sender and I haven't received a credit from her either.  I am assuming that I won't hear from her and that I am out this credit.  I am hoping that she just hasn't logged on in the past two day and that she will eventually read the messages I sent her and give me a credit back.

 

 

Date Posted: 11/29/2007 1:41 PM ET
Member Since: 11/13/2006
Posts: 236
Back To Top

Tammy R&R usually won't get involved in a bad transaction, but they have stated that if the sender does not respond to your messages to try to work out the issue, to send them feedback about it and they will look into it.

Date Posted: 11/29/2007 3:12 PM ET
Member Since: 3/11/2007
Posts: 52
Back To Top

Thanks for that pointer.  I do think I remember seeing somewhere that if the sender does not respond after you have contacted them, then it is a "double black mark" against them.  I'm going to give it a week and if I haven't gotten a reply then I guess I will at least let customer service know about this.  I would have for someone else to have the same problem from the same member.

Date Posted: 11/30/2007 8:01 AM ET
Member Since: 11/16/2007
Posts: 745
Back To Top

Give them another week. The person may be travelling, or may not have their own computer. Some people have to go to the library once a week to use the internet. And at my library, you only get 1 hour to use the computer per day.

 

Date Posted: 11/30/2007 10:32 AM ET
Member Since: 1/11/2007
Posts: 1,534
Back To Top

Tammy,

You're correct.

From the Help Center:

"If a book you requested with a credit arrives with a problem, you need to PM the sender.  If the sender does not respond to your PM within a week, let us know.  Non-response to PMs that clearly ask for a response acts as a "double black mark" on a sender's account, and non-response from a sender after this pattern is established in his/her account will be taken as admission of fault.   We will intervene in those cases."



Last Edited on: 11/30/07 10:33 AM ET - Total times edited: 1
Date Posted: 12/1/2007 5:18 PM ET
Member Since: 1/10/2007
Posts: 1,251
Back To Top

I, too, received an ARC today, a popular wishlist book no less.  The sender is fairly new (September, 11 books sent) and may not know the rules.  So, I'll send a PM letting her know you can't just list an ARC as a paperback, and offer the book in the bazaar later.

Date Posted: 12/2/2007 5:10 PM ET
Member Since: 3/11/2007
Posts: 52
Back To Top

Well, Susan K, I hope you get a credit from the sender.  I still have not received an acknowledgement of my private message that I sent to my sender nor has she "gifted" me a credit.

Date Posted: 12/18/2007 7:17 PM ET
Member Since: 10/2/2007
Posts: 755
Back To Top


Last Edited on: 1/17/09 6:35 PM ET - Total times edited: 1
Date Posted: 12/18/2007 11:37 PM ET
Member Since: 2/5/2007
Posts: 30,800
Back To Top

Remember that some members may not be online due to ice and snow storms for the past week.