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Hello Everyone -- I have a question. I was 1st in the wishlist for a particular new release hardback book. It was offered and I took it. I received the book today, only to find it was an ARC. I accepted the offer because I already had an ARC of the book and wanted the HB to complete my "collection." I received no prior indication from the sender that the book was an ARC. HAd I known, I probably would not have accepted it. The sender obviously disregarded the rule that ARCs could not be posted. So, I'd like to ask how I should complete the transaction? Do I mark it as a problem and the wrong book was received? I've not had this happen before and I'm not sure how to proceed. Any help would be appreciated. Thanks! -- Chris |
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Here's what the help center says:ARCs cannot be Posted to a PBS Bookshelf for swapping, since the ARC cannot be depended upon to contain the same story/text as the published book.
Last Edited on: 5/22/09 6:09 PM ET - Total times edited: 1 |
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Great, I'll do that then. Thank you! |
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You can also contact the PBS Team and ask them to place you back at your previous place on the wish list. |
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You can also contact the PBS Team and ask them to place you back at your previous place on the wish list. - This is actually done automatically on any RWaP books now. |
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I have this situation coming up. I say coming up, because the sender actually has already marked the book mailed, then sent me a PM saying simply "brand new soft cover editor's edition." Huh? Well, thanks for the warning. I already answered the PM and explained that if indeed he really mailed it already, I'll be marking it RWAP. I have my wishlist set to autorequest everything, but even if I didn't, it wouldn't have helped in this case. The order was accepted, label printed and marked mailed all within one minute of each other. It will be interesting to see how this plays out. *sigh* Cheryl |
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That's too bad, Cheryl! I really don't like it when people do all the printing and mailing within minutes because you know they didn't do that (unless they just put it in their home mailbox to be picked up). I can't just put the book in my mailbox and I wouldn't if I could. My experience with mail carriers is that they only want to deliver the mail, not pick up the mail. I've had several situations where mail going out from neighbors was put in my box by mistake. Although they were all just envelopes, I don't want to worry about my PBS books I'm sending out! Ruth |
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My sister-in-law mails all her books from her mailbox, so she does mark mailed within minutes. |
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I really don't like it when people do all the printing and mailing within minutes because you know they didn't do that I do it. I have the book wrapped and ready to go right after I post it. Once it's accepted, I print out the label, slap it on and walk the 10 feet out my office front door to the blue box and drop it in. |
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Last Edited on: 2/2/15 11:39 AM ET - Total times edited: 1 |
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I also occasionally print and mark mailed within a couple of minutes sometimes (if I'm on my way out the door and am logging in to mark books mailed and there happens to be another order I can get ready quickly) so that wasn't really a problem per se. Turns out he must not have mailed it though, as he answered my PM right away and between us we got it worked out. He refunded my credit immediately and wanted to know how to cancel the order. I explained that because he had already marked it mailed, he would have to contact PBS to do that. He did, they canceled it and sent me ANOTHER credit back, so I buddied his credit back to him and we're where we were before with me back at #1 on the WL. Whew! I told him he probably should review the Help Docs a bit and hopefully now he knows not to post ARCs! Cheryl |
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I really don't like it when people do all the printing and mailing within minutes because you know they didn't do that I can print a label, wrap a book, and have it mailed within minutes as well. I ain't lyin'. |
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I also print..wrap and mail within about 5 minutes. My rural delivery box is at the end of my driveway. I use PBS postage and DC so I mark it mailed within about 8 minutes. |
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