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Topic: Received a book from a canceled request

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Subject: Received a book from a canceled request
Date Posted: 3/22/2011 2:56 PM ET
Member Since: 5/14/2009
Posts: 31
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Hi everyone. I was on the wishlist for a highly sought after book. It was offered to me and I accepted. They printed out the wrapper but did not mark it mailed (3/15) in time. I went to the top of the wish list and was offered another copy, which I accepted. It was mailed promptly, according to the delivery confirmation, but I haven't received it yet. Today, I received the first copy, mailed 2 days late (3/17). Do I need to mark this copy received? I know if you had already received another copy you do not, but I technically haven't received the other copy yet. I never received a PM from the first sender asking if it was okay to mail 2 days late either. 



Last Edited on: 3/22/11 2:56 PM ET - Total times edited: 1
Date Posted: 3/22/2011 3:04 PM ET
Member Since: 2/13/2007
Posts: 8,411
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 When you receive 2 copies for a book after submitting only one request, you are not obligated to give a credit for the extra (canceled) copy.  You are obligated to mark the properly sent copy received.
 

 


Last Edited on: 3/22/11 3:05 PM ET - Total times edited: 1
Date Posted: 3/22/2011 3:09 PM ET
Member Since: 5/14/2009
Posts: 31
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That's what I thought, but I wanted to make sure because I didn't actually receive the properly sent copy yet. Thanks!

Date Posted: 3/22/2011 3:14 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Since the other one is enroute to you, I wouldn't mark it received. If the other one goes lost then it might be nice for you to mark the first one received (after waiting a bit to make sure the lost one doesn't show up)



Last Edited on: 3/22/11 3:14 PM ET - Total times edited: 1
Date Posted: 3/22/2011 4:05 PM ET
Member Since: 12/31/2009
Posts: 3,995
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I'd wait for the second one ordered to arrive, and mark it received when it arrives. If the first sender had followed the proper procedure of simply letting you know they were going to mail late, then you would have had the chance to put the book on hold and not have another copy coming to you.



Last Edited on: 3/22/11 4:05 PM ET - Total times edited: 1
Date Posted: 3/22/2011 4:08 PM ET
Member Since: 8/19/2007
Posts: 4,285
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If it were me and as it's a WLd book and if there are still people wanting the book, I'd wait until I received the second copy, mark them both received, give credits to both, and post the second copy.  You haven't lost anything, and you've made another WLer happy.  Pat

Date Posted: 3/22/2011 4:16 PM ET
Member Since: 7/28/2006
Posts: 4,982
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Since the first sender did not follow handling procedures, you do not need to mark it receieved (which will deduct a credit).  Whether or not you mark the first copy receieved, you can still post it into the system for someone else on the Wish List.  Unless you want to keep two copies, of course laugh

Date Posted: 3/22/2011 4:18 PM ET
Member Since: 8/27/2005
Posts: 4,133
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You haven't lost anything

That's a nice thing to do, but you DO lose something, because you have to pay postage to ship that extra book out to earn your lost credit back.

Diane 

Date Posted: 3/22/2011 5:13 PM ET
Member Since: 8/10/2005
Posts: 4,601
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To me it looks like the problem wasn't that they mailed it late--only 2 days after the date they were supposed to--but that they simply didn't mark it mailed AT ALL so the system cancelled it. In that case you definitely don't owe the first person anything since it was a wishlisted book and you were offered another copy right away, which has been sent and likely will reach you shortly. The person who followed through on the rules (the second sender) is the one who should receive credit. Wait til you get the second copy and then just repost the first one and make some other wisher happy. :)

Cheryl

Date Posted: 3/22/2011 8:41 PM ET
Member Since: 5/14/2009
Posts: 31
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Thanks everyone!

Date Posted: 3/22/2011 10:01 PM ET
Member Since: 2/5/2007
Posts: 30,800
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IF It was never marked mailed, there is no place to mark it received.  You can't mark received on a book that was not marked mailed.

If it was eventually marked mailed, then the advice to not mark it received it correct.

Date Posted: 3/23/2011 12:11 AM ET
Member Since: 10/22/2009
Posts: 1,452
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On the very first book I requested here, the first sender forgot to mark the book mailed, so I ended up with two copies of the same book.  What I ended up doing was asking the first sender if she were interested in anything on my book shelf--and that if she ordered one of the books off of my shelf, I'd send both books (the one she ordered from my shelf and the one she sent but forgot to mark mailed) back to her in the same package.

She ended up ordering a book from my shelf, and I was able to send both books to her for only a few cents more than just sending one book.   I think it worked out well for both of us.

Date Posted: 3/23/2011 11:24 AM ET
Member Since: 2/13/2007
Posts: 2,272
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Laura, what a gracious way to solve the problem!

Date Posted: 3/23/2011 11:52 AM ET
Member Since: 7/13/2005
Posts: 5,201
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It's true that if the sender of the first book didn't mark it mailed, you can't mark it received, however I would worry that they simply forgot/was sick/had a family emergency or something like that and would then be out a credit.  I've received books that weren't marked mailed, and sending a gentle PM to the sender to remind them usually gets them to mark it mailed so you can mark it received.  I personally would not post a book to my shelf that I got for "free" (that is without the sender getting their credit), it just wouldn't seem right to me.  If it's a WIL book then you should be able to move it quickly, if not, well there could be worse things than having two copies of one book.  Just MHO.

Date Posted: 3/23/2011 12:47 PM ET
Member Since: 8/23/2007
Posts: 26,510
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You should be able to go into your Transaction Archive to mark it received.  Or you can just buddy them a credit. I probably wouldn't do it unless the second book didn't show up after a few months which is probably unlikely-the number of books that go lost is pretty low.