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Topic: Received a book that has not been marked mailed

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Subject: Received a book that has not been marked mailed
Date Posted: 7/31/2008 2:40 PM ET
Member Since: 10/2/2007
Posts: 755
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Last Edited on: 1/17/09 8:06 PM ET - Total times edited: 1
Date Posted: 7/31/2008 3:30 PM ET
Member Since: 7/7/2007
Posts: 4,815
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Check in the Help Center under "I got a book I requested, but I can't mark it received!"

Cheers,

Catt

Date Posted: 7/31/2008 8:41 PM ET
Member Since: 8/26/2006
Posts: 9,336
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Here's the link, Terri I got a book I requested, but I can't mark it received!

Date Posted: 7/31/2008 10:51 PM ET
Member Since: 8/16/2007
Posts: 15,194
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Make sure to check the sender to the one in the system waiting to be marked mailed, and check your transaction archive for any cancelled orders. I've had people mark books I've sent before the minute I marked them mailed because they'd received a copy from someone else who neglected to mark it mailed. The trans rolled over to me and they received the book from the first person, but were only seeing my order.

Date Posted: 8/1/2008 3:53 AM ET
Member Since: 10/2/2007
Posts: 755
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Last Edited on: 1/17/09 8:04 PM ET - Total times edited: 1
Date Posted: 8/1/2008 5:40 AM ET
Member Since: 7/1/2008
Posts: 2,835
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This happened to me last weel. I simply went to books I've requested, Pm-ed the member with a polite reminder, member thanked me, marked it mailed, I marked it received, that was it.

I didnt have a migraine and thought those instructions were a dissertation and unnecessarily complicated.



Last Edited on: 8/1/08 5:41 AM ET - Total times edited: 1