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Topic: Received the book, but ...

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Subject: Received the book, but ...
Date Posted: 9/14/2009 7:16 PM ET
Member Since: 3/12/2009
Posts: 869
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I received my book today and I was totally confused.

The return address to me looked like I had ordered something from a company, but hadn’t bought anything online in a while.  I opened the package and it was a book I had requested through PBS.  The book was in excellent condition, almost like it hadn’t been touched or read.  That was fine.  But there wasn’t a slip of who sent it and no name of where it came from and nothing to ID that it was from PBS whatsoever. I looked at the return address and it’s the publishing company the book was published by.

The book was marked as mailed before it was posted.  It looks like it was postmarked in the company room because it wasn’t shipped from the post office.  My address it printed once on a label and then printed again, but with the company sticker label.

I went to PM the member to see if they had a profile and nothing.  They have some books on their shelf, but I have no idea who the person is.  

I haven’t marked it received yet, but has anyone had this happened? This seems weird to me.  Do I need to notify PBS?

Date Posted: 9/14/2009 7:26 PM ET
Member Since: 5/23/2005
Posts: 5,474
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Notify PBS of what?  I am confused.  Did you order this book, and receive it?  Or is this a book you never ordered?  Lots of people mail from work, whether legally or not.  Do you want to delve into that?

If you ordered this book, why not just mark it received and be glad you got a brand new book? 

Date Posted: 9/14/2009 7:30 PM ET
Member Since: 5/14/2009
Posts: 6,852
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Did your order the book you received?  If so, it should be on your main account page - enroute to me.  



Last Edited on: 9/14/09 7:37 PM ET - Total times edited: 1
Date Posted: 9/14/2009 7:34 PM ET
Member Since: 2/21/2009
Posts: 25
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Could be someone in the promo department for the publisher trying to get more copies into people's hands? Or someone who gets free copies and prefers a different genre from the one they publish, so they trade them on here....as long as it's what you ordered, I don't see any reason to worry.

I once got a package from a law office, turned out it was a PBS book, but it did throw me for a minute :)

Date Posted: 9/14/2009 7:43 PM ET
Member Since: 8/16/2007
Posts: 15,200
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I would double check my Transaction Archive to make sure there are no cancelled transactions for that book (just to be sure nothing got mailed and never marked received mailed) and then mark it received. For whatever reason, the sender shipped (or had it shipped) from a business.



Last Edited on: 9/14/09 11:59 PM ET - Total times edited: 1
Date Posted: 9/14/2009 8:06 PM ET
Member Since: 7/19/2008
Posts: 15,471
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I know of at least one member who works at a publisher and can buy books at a deep discount after they are no longer new releases.  She said there was a room in the basement filled with overstocked books.  The book I got from her was pristine.

Date Posted: 9/14/2009 10:06 PM ET
Member Since: 2/26/2009
Posts: 36,109
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Is it a book from goodreads or freebookfriday?

Date Posted: 9/14/2009 10:28 PM ET
Member Since: 2/5/2007
Posts: 30,800
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You got a book in excellant condition and this is a problem why?

Date Posted: 9/15/2009 12:34 AM ET
Member Since: 8/13/2008
Posts: 13,147
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I am also confused. I see no problem here?

Date Posted: 9/15/2009 12:43 AM ET
Member Since: 3/12/2009
Posts: 869
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i guess i just found it unusual that the book came directly from the publishing company. i was just thrown off.

Date Posted: 9/15/2009 12:53 AM ET
Member Since: 12/28/2006
Posts: 14,177
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Does seem somewhat unusual Meldster.  We see that occassionally in swaps, but rarely FIFO.

Date Posted: 9/15/2009 1:49 AM ET
Member Since: 2/5/2007
Posts: 30,800
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Someone might have posted the book, you ordered it, then they realized they couldn't send the book for whatever reason.  So - not wanting to disappoint you, they ordered the book and had it sent.  happy0060.gif

Geri (geejay) -
Date Posted: 9/15/2009 5:11 AM ET
Member Since: 9/2/2008
Posts: 9,094
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I've actually done what Cozi suggests.  I promised a book to someone and it was ruined.  I didn't want to disappoint so ordered/shipped one from Amazon to them.

Just the other day I received a book that had a police department as the return address!  Now, how scary is that!

Date Posted: 9/15/2009 7:30 AM ET
Member Since: 5/14/2009
Posts: 6,852
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Very scary - Geri - the book better meet PBS standards that is all I have to say Smileys

Date Posted: 9/15/2009 2:29 PM ET
Member Since: 3/20/2006
Posts: 229
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Just curious, but why wouldn't you have marked it as received yet?  You got the book you requested in re-swappable (or better than) condition.  Just a pet peeve of mine when people receive books but don't mark them received!  Don't punish the sender just because you are "confused" about the circumstances. 

Date Posted: 9/15/2009 5:38 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I'm not getting the complaint either.  Probably someone who works for the publisher and happens to be a member of PBS.  There is nothing to report to PBS. 

Date Posted: 9/15/2009 7:32 PM ET
Member Since: 8/16/2007
Posts: 15,200
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The potential problem is that the book has nothing with it to identify who sent it. Did it come from the person in her En Route Tab? Or maybe from a request that wasn't marked mailed so the system cancelled it? Or a buddy browsing her WL that had her addy and just sent it to her as a RAOK? Or a family friend who knew she wanted it and sent it? I'd probably PM the member to confirm it can from them before marking it received myself. Whenever I've gotten a book mailed to me like that, the member has always had it in their profile or PMed me. I don't like assuming things and would be a bit peeved if a member expected me to just assume an unmarked book came from them.

Date Posted: 9/15/2009 9:42 PM ET
Member Since: 3/12/2009
Posts: 869
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Melanie,


You hit the nail on the head.  I would have been nice to have a slip or anything that said it was associated with PBS.  In some way, it's a security issue becuase it's odd getting a package that you don't recognize the return address or there isn't any information except your name. 

I went ahead and marked it recieved, but sent a PM just to clarify that she did ship the book.  I just feel that if you ship a book, the packing should have something on it to identify it with the PBS site or if you're going to have it shipped from 3rd party (Amazon, etc.)., it might be nice to let the recipent know ahead of time to keep an eye on the mail for it. 

That was just my issue.