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Topic: Just received my first RWAP and no postage!

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Subject: Just received my first RWAP and no postage!
Date Posted: 12/21/2009 6:47 PM ET
Member Since: 10/22/2009
Posts: 1,452
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Just received my very first RWAP in the mail.  The binding was totally separated at the front of the book.  I'm not asking for my credit back as I'll still be able to read the book, but because of reading these forums realize how important it is to mark books RWAP when they need to be.

I was marking it as such in the PBS system, and when I was going to enter the postmark date I realized that the book had been mailed without any postage!  The PBS label was printed with the little square in the corner that says "Please Attach Postage Here" and the suggested rate, but no stamps or postage of any kind!!  I can't beleive that that wasn't caught somewhere along the line!!

Date Posted: 12/21/2009 7:32 PM ET
Member Since: 10/6/2005
Posts: 10,696
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You are lucky it didn't arrive postage due! I would be furious with the sender if I received a book postage due that also turned out to be an unpostable!

Date Posted: 12/21/2009 8:12 PM ET
Member Since: 10/22/2009
Posts: 1,452
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"You are lucky it didn't arrive postage due! I would be furious with the sender if I received a book postage due that also turned out to be an unpostable!"

 

 

Bren--You're right about that!

I've already marked the transaction resolved...but I'm thinking that seeing as the sender didn't actually put any postage on the book I should have asked for my credit back. 

I'll give her the benefit of the doubt and assume that it was just a mistake and she forgot to apply postage before dropping it in the mail.  But under the circumstances she got a free credit...didn't spend anything on postage and sent an unpostable book.

Date Posted: 12/21/2009 8:45 PM ET
Member Since: 10/26/2008
Posts: 9,884
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Could the postage have fallen off en route?

Date Posted: 12/21/2009 10:25 PM ET
Member Since: 10/22/2009
Posts: 1,452
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JonnieAngel--I guess that it's possible the postage fell off en route, but it seems unlikely to me.  But it also seems crazy that the PO would deliver it from the East Coast to the West Coast without someone somewhere along the way noticing that the package did not have any postage applied at all.

Date Posted: 12/21/2009 11:03 PM ET
Member Since: 12/8/2009
Posts: 3
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OK I am new here so excuse my ignorance, but what does RWAP mean?

Rick B. (bup) - ,
Date Posted: 12/21/2009 11:10 PM ET
Member Since: 11/2/2007
Posts: 2,625
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Received With A Problem.

Date Posted: 12/21/2009 11:29 PM ET
Member Since: 11/11/2005
Posts: 5,238
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I think it is possible that the postage fell off enroute.   But it is also possible that the sender forgot to put postage on the package.     I had one come to me that way once.   I know that there had never been any postage on the package that I received because the sender PM'd me to apologize for the fact that her husband mailed it before it was ready.  She figured that it would come back to her - or make it to me postage due.  But neither happened and the package made its way to me safe and sound.

Date Posted: 12/21/2009 11:47 PM ET
Member Since: 10/21/2007
Posts: 3,430
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I think the postal workers have gotten used to seeing printed postage, and - when a printed label comes through - some mail carriers will miss the fact that the printed wrapper needs stamps.  I've read about this happening to people here on PBS and I've had it happen to me a time or two with SwapaCD or SwapaDVD packages. 

Date Posted: 12/22/2009 3:06 AM ET
Member Since: 12/28/2006
Posts: 14,167
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I received a similar package Laura, no idea if it was actually mailed without postage or it fell off enroute.  Luckily, mine also didn't arrive postage due :)

Date Posted: 12/22/2009 3:41 PM ET
Member Since: 1/28/2009
Posts: 15,074
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I received a book that didn't have postage on it and was never caught by the PO.  The sender sent me a message when it got mailed that someone took it to the PO for her and didn't realize there was no postage on it.  She was going to make it right but there was no need since I didn't get charged postage due.

Date Posted: 12/22/2009 4:21 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I have frequently brought books to the PO and they see the label and just start to stick on the pile. I have to stop them and point out that I need postage. 

If it would have arrived to me full postage due I would have refused delivery.   I would pay a small amount without complaint but not the full postage.

Date Posted: 12/23/2009 7:34 AM ET
Member Since: 4/17/2008
Posts: 1,194
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"but I'm thinking that seeing as the sender didn't actually put any postage on the book I should have asked for my credit back."

Why would you ask for your credit back because of the lack of postage when it didn't cost you anything to get the book? I can understand asking for your credit back because it was unpostable but not because it didn't have postage.

Date Posted: 12/23/2009 12:50 PM ET
Member Since: 10/22/2009
Posts: 1,452
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"Why would you ask for your credit back because of the lack of postage when it didn't cost you anything to get the book? I can understand asking for your credit back because it was unpostable but not because it didn't have postage."

Diane--In my original post I said I received the book with a problem--sprine being completely separated from the book at the front.  I reported it RWAP, but decided not to ask for my credit back because although I won't be able to post it again I'll still be able to read it. 

But if I had realized that the sender hadn't actually spent anything to send the unpostable book, I would probably have asked for my credit back.  (Why should she get a credit for sending an unpostable book--especially if it didn't cost her a dime to send it!)  I'm not upset or anything, but would probably have handled things differently if I'd thought about it a little first.



Last Edited on: 12/23/09 12:51 PM ET - Total times edited: 1