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I requested a book on July 12th. On July 19th, PBS cancelled the order due to "no answer from sender after alloted time". Then they gave me another sender. Three days ago I received the book. I marked it received, not paying attention to who really sent it. Today I received another copy of the same book. This book is from sender #2 (whom I thanked three days ago, no wonder she said"wow that was quick") lol That book was actually sent by sender #1. Now, what do I do? Send the book back to sender #1 whom was cancelled? |
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Check the help docs: the one you're looking for is here: http://www.paperbackswap.com/help/help_item.php?id=145 These are the possibilities:
Scenario #1 (the most common scenario):
Scenario #2:
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You're under no obligation to mark the first one received. The first sender mailed, but never marked mailed, so the transaction was canceled by the system. It's yours to repost, give away, whatever :) |
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But she marked the errant sender's book as received. I think you have to mark the second one received as well. I would PM the first one and tell her/him to remember to mark sent books as mailed in time. I've had this happen. I always now make sure when books are going lost/or not mailed and put a hold on that request until I get an answer. It's not so bad if it is a WL book, but just for an ordered book it is a PITA. Ruth |
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Ruth, she said that she marked sender #2's book received (that sender commented that the book arrived very fast - she received book #1). Now she has two books and I don't think she's marked sender #1's book received at all (which she'd have to do in the transaction archive). It was sender #1's transaction that timed out. Last Edited on: 7/24/09 7:28 PM ET - Total times edited: 1 |
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I read it the same way Britney did. She got book #1 thinking it was actually book#2 so she marked it recieved. I agree that she does not have to do anything about sending it back since she was not the one to make the mistake.
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Sender #1 did not mark it. So did not receive the credit. That works for me. Otherwise the receiver is out a credit for the sender's mistake. |
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Okay, I'm mistaken. I didn't get it straight from the OP even though I read it twice. As I understand it, she marked the first sender's book (that she received first) on the page that still had the book coming from Sender #2, and sender number 2 got the credit sooner than she expected. Sender #1 has not been given the credit. If that is correct, then the guidelines read as Britney and xengab stated. Sender #1 is out of luck here. It should certainly make an impression on Sender #1 for future reference! But if it is a WL book that has members waiting, then if it is postable, she could still send it out to another requester while giving sender #1 the credit. Up to Patricia. If it isn't a WL'd book, then I wouldn't be inclined to give sender #1 a credit. It is up to Patricia's descretion. I apologize for my misreading the post and giving the wrong information. Ruth
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Connie has the option of marking it received in the transaction archive. But does not have to. And by not marking it received, will hopefully get sender #1 to push the little button on the next book. If she marks it, she will be out the credit. If she doesn't, then the sender would be. What happens with PBS DC and a book never marked sent? |
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I think most everyone got the gist of this problem. Sender # 1 was cancelled by PBS because she didn't respond in any way during the alloted time and was placed in my transaction archive. Sender # 2 responded and mailed the book. When I received the book on Wednesday, I thought it was from sender # 2. I even sent her a thank you note, "Dear Madison",(not her real name) and Gigi (not her real name) answered back even though the note mentioned a different name from hers. lol She probably thought I was having a "senior" moment! Anyway, yesterday, I received the same book. This time it was from sender #2. Sender #2 did get the credit rightfully, so I'm just going to let sender #1 sit in my archive without a credit. and post her book. Does this seem right to all of you as she never responded to the request in the first place? |
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That's what I would do Connie. Yes you will get a credit when you post the book but you will have to spend postage money to get that credit. So you owe sender #1 nothing and it's a good lesson for htem to learn to mark books mailed. PBS sends out emails to mark books mailed and it says in big letters "you may not receive your credit if you do not mark this book mailed by x date". So it's not like there isn't multiple warnings. |
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Thanks, Mary, you are right , its not like we aren't warned about mailing out our books. |
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