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Topic: Received unpostables as postables during a deal

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Subject: Received unpostables as postables during a deal
Date Posted: 1/29/2013 2:50 PM ET
Member Since: 11/5/2006
Posts: 192
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Hi Everyone,

I've been a member for a number of years and this is the first time this has happened to me.

and I'm just wondering if :     a) I was being to picky and    b) if not, if I handled it right.

I did a deal 3/2 and all three of the books I received looked greasy and/or dirty.  They either had dirt or grease stains on the edges of the books and pages and the covers looked dirty and limp too.  Surprisingly they don't smell bad just look very grimy.  I accepted them but noted that they came in bad condition and what the condition was.  I don't mind a library edition, or even a small tear but dirty bothered me.   Am I being to picky and would you consider these postables?

Thanks

 

Date Posted: 1/29/2013 4:15 PM ET
Member Since: 12/31/2009
Posts: 3,995
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If they were stained, they're unpostable and I would have marked them as such. If they were just dirty and could be cleaned up I would not have marked them RWAP, since they'd be postable after I cleaned them. Hard to say about the pages, since I can't see them, but age discoloration is postable. I regularly order old paperbacks that arrive with pages so discolored, they're dark brown around the edges. In any case, "soiled" is technically not postable, but if they can easily be made postable again I'd let it slide since I could still get a credit for them later.

It's ultimately up to you to make the determination if they are postable or not according to the site guidelines:

 

 

Overall Condition:

  • No damage at all from water or other liquid
  • Not soiled
  • No stains (exception for cookbooks--see below)
  • No mold
  • no highlighting, underlining or writing on text pages (exception for Textbooks/Workbooks and travel guidebooks --see below)

Dust Jacket:

  • The DUST JACKET (this is not the same as the cover of a book) does not have to be included with a book at all, unless the requestor had this in their Requestor Conditions. 
  • So DUST JACKET condition cannot be considered as part of the condition of a book, unless there were Requestor Conditions on the request specifying that the dust jacket be included.
  • If the Dust Jacket was to be included as specified in the Requestor Conditions on the request, the Dust Jacket must meet the same conditions as defined for the cover, below.

Cover:

  • Must both be present (front and back)
    • note that a paperback missing its front cover is  usually an illegal, unsold copy
    • "cover" does not = dust jacket.  Hardcovers do not need to include their dust jackets to be swapped here.
  • Cover not water damaged (there may be no water damage to any part of the book)
  • Cover not torn or chewed/gnawed
    • some used book stores cut out a small part of the cover; if the amount missing is less than 1 square inch, this is OKAY
    • a small rip (less than 1 inch) in the cover is OKAY
    • yes, that does say "chewed/gnawed" above.  That means no pet-chewed (or human-chewed) books.
  • A bookplate inside the cover or on the flyleaf is OKAY

Binding:

  • Must be intact, with no separation on the inside or outside of the book
  • If the book tends to open at a particular page, this is OKAY
  • Small amount of fraying or denting at top or bottom is OKAY

Pages:

  • No torn or chewed/gnawed pages
    • yes, that does say "chewed/gnawed".  That means no pet-chewed (or human-chewed) books.
  • No loose or missing text pages
    • for travel guide books - maps if designed to be detachable may be detached, but must be included.
  • Cover not water damaged (there may be no water damage to any part of the book)
  • No writing or highlighting or underlining on text pages
    • a signature or note on the flyleaf or inside front or back cover is OKAY
    • an author's signature on the title page is OKAY
    • writing or highlighting or underlining on the text pages is NOT OKAY
      • Exception: if it is a textbook or workbook, these are expected to have highlighting/underlining/writing
        • if you post a textbook/workbook, the condition must be described to the requestor in a Personal Message
        • AND the described condition MUST BE AGREED TO in a reply PM before the book is sent
        • You can use the PM button on the request on your My Account page to send a message
        • This is the one of the ONLY three cases in which a PM exchange about a book is required before the book can be sent (the others are for travel guidebooks and cookbooks--see below).
      • Exception: if it is a travel guide (not a picture book but a guide, such as Fodor's or Lonely Planet), some writing on text pages could be expected.  All maps must be present and included with the book - if detachable it is OK if they are detached, but they must not be missing.
        • if you post a travel guide that has writing in it, the condition must be described to the requestor in a Personal Message
        • AND the described condition MUST BE AGREED TO in a reply PM before the book is sent
        • You can use the PM button on the request on your My Account page to send a message
        • This is the one of the ONLY three cases in which a PM exchange about a book is required before the book can be sent (the others are for textbooks/workbooks and cookbooks--see above and below).
    • No staining

      • Exception: Cookbooks may have some mild staining, since these are used in the kitchen and while cooking, and some minor degree of staining could be expected in a used cookbook.  Also a small amount of writing in cookbooks could be expected
      • HOWEVER, if you post a cookbook and it is stained and/or written-in, the condition must be described to the requestor in a Personal Message
      • AND the described condition MUST BE AGREED TO in a reply PM before the book is sent
      • You can use the PM button on the request on your My Account page to send a message
      • This is the one of the ONLY three cases in which a PM exchange about a book is required before the book can be sent (the others are for travel guidebooks and textbooks/workbooks--see above).
    • this exception applies to the covers of cookbooks also.
  • Page edges: remainder marks are OK.  A name written on the page edges is okay (if it does not bleed in and obscure text on the text pages)


Last Edited on: 1/29/13 4:19 PM ET - Total times edited: 2
Date Posted: 1/29/2013 7:15 PM ET
Member Since: 1/17/2009
Posts: 9,774
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Nope, you are right, if there is dirt on the books they are not postable.

Although, I also don't mark RWAP if I think I can clean them.

Sandpaper works very nicely on page edges, and GooGone or alcohol wipes work for covers, usually.

If the dirt's ground in, though, and no chance of it coming off, then, yes, RWAP them, they can't be posted.

Date Posted: 1/29/2013 7:32 PM ET
Member Since: 11/5/2006
Posts: 192
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These weren't yellowing pages, I have some of those they were grimy.  The person I got them from PM'd me that they looked fine to her and that she had sent out 62 books that week with no complaints and that my comment will stop her from doing deals.  But I had received two orders that day and the books from her and the other person were night and day.  I showed a couple of people at work and they thought the same thing.  With the 62 books comment I wonder if she picks up at thrift stores or something.  Thanks for the insight though, I hate complaining and was worried that I was being to fussy but now I feel that I did the right thing.  I guess I've really been blessed since this is the only problem outside of lost mail that I've ever had.  I love paperback swap, it has spoiled me for the used book store:)

 

Barb S. (okbye) - ,
Date Posted: 1/29/2013 8:16 PM ET
Member Since: 3/14/2011
Posts: 5,767
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...and that my comment will stop her from doing deals.

That sounds like bullying to me - "Take what I give you and like it or you'll ruin it for everyone". Don't let them intimidate you, if it's not postable than mark it that way. Do you have a way to take pictures of the damaged spots? If so you should send them to her, post them here too if you want a second (or twentieth) opinion.

It really is irrelevant how many books she sent out, sending out a lot doesn't automatically mean they are all postable. You could send out 100 brand new books and one stained one and the stained one is still RWAP. It's not an average. To me, saying you sent out a whole bunch of books just makes it more likely that you overlooked something.



Last Edited on: 1/29/13 8:17 PM ET - Total times edited: 1
Date Posted: 1/29/2013 11:58 PM ET
Member Since: 12/31/2009
Posts: 3,995
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...and that my comment will stop her from doing deals.

Well boo-hoo. Guilt-tripping you/. My response to that comment would have been "well judging by the condition of these books, perhaps that's for the best" or something along those lines.

Whenever I see someone "feeling guilty" about lodging a valid complaint, or not wanting to "make waves" with other members, I like to point out that the other person in the dispute probably wasn't feeling guilty about sending you something that made you sad, and apparently doesn't mind the possibility of waves being made.

Go right ahead and complain. Ask for your credits back. Who knows. Maybe you'll be saving other people from getting grimy books in the future.

Date Posted: 1/31/2013 9:35 PM ET
Member Since: 11/5/2006
Posts: 192
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Thanks everyone,

I did send her a message that said, "I'm not asking you for anything, I just wanted you to be aware that there was a problem."  Basically I just wanted to remind her to take a second look at those books your sending out.  I know that as a result of this, I will be taking a 2nd look at the books I send out too.