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Topic: Received Wrong Book Question

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Subject: Received Wrong Book Question
Date Posted: 10/5/2007 8:16 PM ET
Member Since: 2/11/2007
Posts: 38,893
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Hi there! I received a wrong book in the mail today. I PMed the sender about the problem. I haven't let PBS know this yet as i'm trying to give the sender a chance to rectify the situation. How long should I give them to respond to my PM that I sent earlier this evening? The book they sent is by the same author but I have no care to read this one as I really wanted the other one I requested. Thanks for any of your thoughts! Keri
Date Posted: 10/5/2007 8:36 PM ET
Member Since: 10/7/2006
Posts: 75
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Hi Keri,

I think I would give her a couple of days to respond.  Not everyone is on PBS all the time like some of us.  It could be she sent your book to another member, but she'll have to let you know that.  Hope that helps!

http://www.paperbackswap.com/help/help_item.php?id=19

Robin

 

 

 

 

Date Posted: 10/5/2007 8:37 PM ET
Member Since: 8/18/2005
Posts: 7,977
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Last Edited on: 10/20/09 10:43 AM ET - Total times edited: 1
Date Posted: 10/5/2007 8:47 PM ET
Member Since: 5/29/2007
Posts: 13,347
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I would also give her until Tuesday to respond.  It is a holiday weekend.  She may be unaware of the mistake and appreciative of the opportunity to make it right.  After Tuesday, and maybe a second PM on Monday, I would move ahead with marking that you did not receive the book you requested.  My two pennies

Date Posted: 10/5/2007 9:28 PM ET
Member Since: 2/11/2007
Posts: 38,893
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Hi guys, thanks for your thoughts. This is the first time this has happened to me and I want to be fair and I wasn't sure how to deal with it. Hope everyone has a great long weekend, I unfortunately have to work on Monday but then I have the next week off and it is off to Maui for me...woohoo!! Keri
Date Posted: 10/5/2007 9:32 PM ET
Member Since: 10/7/2006
Posts: 75
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Lucky you!  Have a great trip!!

Robin

 

Date Posted: 10/5/2007 10:53 PM ET
Member Since: 3/2/2006
Posts: 83
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You know - I think I did my first switch this week.  When I took two books to the post office - their postage was opposite of what was printed...I'm hoping that's not the case.

I would give them at least 5 days and then go thru the system.

Jenna